Entitlement Eligibility Specialist - 100HN - Mon-Fri 9AM-5PM

About the role

Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. Position Summary: Manage and operate systems skillfully to track the stages of benefit applications and appeals processes that will provide concrete statistical data. The EES Specialist must be resourceful by providing consumers with options and have the ability to explain the possible consequences regarding that consumer’s specific financial situation. The EES Specialist will act as a liaison between the consumer and governmental agencies, until such a time where the consumer has been educated and can advocate for him or herself.

Responsibilities

• Maintain and encourage confidentiality in respect to HIPPA Laws at all times.
• Screen all consumers to assess their eligibility for both private and/or governmental benefits.
• Assist the consumer in completing all applications necessary to apply, appeal, and maintain governmental and/or private benefits.
• Be prepared to travel to all governmental/private agencies (i.e. ALJ Hearings, face-to-face interviews and Social Security visits etc.).
• Be knowledgeable of your consumer’s financial status.
• Basic mathematical skills are required to maintain accurate consumer balances.
• Prepare consumer allowances as necessary.
• Prepare narrative; Excel spreadsheet and statistical reports indicating the consumers’ benefits status in a timely fashion.