Employee Benefits Billing Specialist

We need to output HTML fragment with sections: About the role? The posting includes a purpose statement and culture description at top. That could be "About the role" or maybe "About the company? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to parse the posting and extract sections. The posting begins with a purpose statement: "Together we fight for everyone’s opportunity for a better financial future..." That's about company purpose, maybe "About the role"? Actually "About the role" is for description of the role. The purpose statement is more about company culture. Could be placed under "About the role" or maybe we could have a section "About Voya culture? But instruction only lists certain headings; we can use those headings if content matches. If not, we could still use "About the role" to include purpose and culture? The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

  for section headings (e.g. ...). Likely we should stick to those headings when appropriate. The posting includes: "Get To Know The Opportunity" then description of duties. That's responsibilities. Then "The Contributions You'll Make" also responsibilities/duties. Then "Minimum Knowledge & Experience" is qualifications/requirements. Then "Compensation Pay Disclosure" is pay. Then "Be Well. Stay Well." is benefits. Then "Critical Skills" is skills. Then EEO etc which we remove. So we can map: - About the role: maybe the introductory purpose statement? Could also be omitted if not specific to role. But we have "Get To Know The Opportunity" which is basically role description. Could treat that as About the role. Or we could combine purpose statement into About the role. - Responsibilities: the bullet list of duties under "Get To Know The Opportunity" and "The Contributions You'll Make". We'll combine into a

  . - Requirements/Qualifications: "Minimum Knowledge & Experience" list. - Skills: "Critical Skills" list. - Benefits: "Be Well. Stay Well." list. - Pay: compensation range. - Schedule: not mentioned, so omit. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive information. So we need to include all details from those sections. Let's extract content. First, purpose statement paragraph(s): "Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now" We should remove application instruction "Start your Voyage – Apply Now" as it's application instruction. Also maybe "Get To Know The Opportunity" is a heading but we will not repeat as heading; we will incorporate content. Thus About the role section could contain the purpose statement (excluding the apply line). We'll keep the paragraph(s) as prose. Now responsibilities: Under "Get To Know The Opportunity": sentences: "Provides billing account management for sales territories and case management for clients with multiple tier coverages. Supports billing and premium journalizing functions on Employee Benefits Group, and Voluntary clients. Communicates with clients, TPAs, Client Reps and Sales Reps on billing questions and account discrepancies. Manages assigned accounts to meet suspense and collection standards. Partners with Implementation on new case billing set-up. Provides holistic billing case management to include client training, invoicing, and service. Works closely with internal teams and third party providers to journalize payments." Then "The Contributions You'll Make": list of responsibilities (some are sentences). Let's extract each bullet-like sentence: "Responsible for processing complex group cases with non-standard billing reporting. Required to reconcile or audit assigned groups to determine any payment variances. Communicates with sales territory leadership around the health of the territory. Interface with Clients, Client Management, Financial, Underwriting, and Third Parties regarding reconciliation issues and premium activity: Communicating with customers regarding billing related inquiries Serving as a resource for questions and problem-solving regarding premium payments and client bills Acting as a liaison/subject matter expert on billing related activities Acting as an online billing liaison between IT, Sales, and Clients Monitors high profile accounts to ensure that invoicing is occurring correctly and premium received is applied in a timely manner. Manages account health through: Variance reporting (standard and ad hoc) Distribution feedback and metrics Suspense and Collections activities. Performs complex research and analysis of variances on accounts and takes appropriate action to resolve variances. Provide detailed financial support to all functional areas relative to premium reconciliation. Review monthly financial, suspense, collections, commissions, and variance reports collaborating with Billing Specialists to take necessary action for correction. Acts as a Subject Matter Expert on billing related projects with other business units. Provides on-the-job training to employees in Billing Services. Other duties as assigned." We need to turn these into
  • items. Some lines have colons and sub-bullets. We'll flatten: each distinct duty as li. For sub-items like under "Manages account health through:" we have three items: Variance reporting (standard and ad hoc), Distribution feedback and metrics, Suspense and Collections activities. Those should be li as well. Thus compile all responsibilities into a list. Now Requirements/Qualifications: "Minimum Knowledge & Experience" list: "A Bachelor's degree in Business or a related field. Minimum 2 years relevant work experience in Billing, Accounting or Benefits Administration. Strong communicator with the ability to interact cross-functionally. Strong technical aptitude with the ability to work with many operating systems. Ability to utilize critical thinking to problem solve complex accounting issues. Detailed understanding of the billing and premium reconciliation process. Strong Excel skills with the ability to create pivot tables. Ability to learn and adapt to changing technology. Strong mathematical, analytical and writing skills. Excellent time management and organizational, follow-up and follow through skills. Demonstrated drive for superior service both internally and externally. Ability to balance numerous priorities and deadlines while maintaining professionalism. Ability to work independently and as art of an internal and external team." Note there's a typo "as art of" but we preserve as is. We'll output as
    • . Now Skills: "Critical Skills" list: "Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage." We could output as
      • each item. Now Benefits: "Be Well. Stay Well." section: "Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn More About Voya Benefits (download PDF)" We should remove the "Learn More About Voya Benefits (download PDF)" as it's likely a link/instruction. Also maybe remove the introductory sentences? We need to preserve substantive information. The descriptive sentences are substantive. We'll keep them as

        . Then the list as

        • . Now Pay: "Compensation Pay Disclosure" includes a paragraph about pay fairness and then the salary range: "$50,200 - $62,750 USD". Also includes details about incentives, location-based variation, etc. We need to preserve all substantive information. So we should include the paragraph(s) as

          and then maybe the range as

          or within same. We'll keep the descriptive paragraph(s) and then the range. We must not include filler like "commensurate with experience". Not present. Now we need to output HTML fragment with

          headings for each section we include. Order: About the role, Responsibilities, Requirements (or Qualifications), Skills, Benefits, Pay. We could combine Requirements and Qualifications as one heading "Requirements". Or "Qualifications". The instruction list includes both Requirements and Qualifications as possible headings. We'll choose "Requirements". Or we could have both? Better to have one heading "Requirements". We'll put the Minimum Knowledge & Experience list under

          Requirements

          . Skills:

          Skills

          . Benefits:

          Benefits

          . Pay:

          Pay

          . Now ensure we don't include any boilerplate like EEO, Reasonable Accommodations, Misuse of Voya's name in fraud schemes, etc. Remove those. Also remove duplicated lines: there may be duplicate sentences like "Communicates with clients, TPAs, Client Reps and Sales Reps on billing questions and account discrepancies." appears also later? Not duplicate. Now produce HTML. Let's craft. First, About the role: we need to include the purpose statement paragraphs, excluding the "Start your Voyage – Apply Now". Also maybe exclude "Get To Know The Opportunity" heading (we won't output). So we will output the purpose statement as

          ...

          . Might need to split into multiple paragraphs? We'll keep as one

          containing the whole block (maybe two sentences). We'll keep line breaks as spaces. Now Responsibilities:

          Responsibilities