Entertainment Technician - Entertainment Administration

Essential Functions

• Create an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment.
• Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Follow Production policies and procedures related to the entertainment department to ensure efficient and effective operations.
• Affirmatively implement event operating plans and for Hard Rock Live.
• Assemble and disassemble trusses for lighting shows, soft goods, scenery, drops, curtains, etc.
• Assemble sets and stages, including related light and sound components.
• Load in prior to shows and performances and loads out following shows and performances equipment, instruments, wardrobe, tools, etc.
• Repair and maintain lighting, sound, and fly systems, drops, soft goods, stage and stage floor, musical instruments, etc. to avoid delay or cancellation of performances due to malfunctioning equipment.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Promote positive public/employee relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.

Non-Essential Job Functions

• Attend seminars when needed.

Education And / Or Experience Requirements

• High School Diploma or trade school certificate and a minimum of three (3) years of event/ concert production experience performing similar duties required or a combination of education and experience.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Prior experience opening new properties/outlets preferred.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge Of

• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Minimum of 3 (three) years of work experience in event/concert production.
• Ability to read and understand all Hard Rock Northern Indiana policies and procedures.
• Pertinent federal, state, and local laws, codes, and regulations.
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Proficient with MS Office – Word, Excel, Outlook, PowerPoint.

Knowledge And Abilities

• Strong communication and listening skills, excellent speaking, reading, and writing.