Enterprise Systems Test Technician

About the role

The Enterprise Systems Test Technician prepares, configures, tests, and troubleshoots enterprise server and storage systems in a manufacturing environment. This role works closely with the integration team to ensure systems meet quality, functionality, and performance standards prior to shipment. The ideal candidate has a strong technical aptitude, enjoys diagnosing hardware and system issues, and is comfortable working with complex computing equipment in a fast-paced production environment.

Responsibilities

• System Testing & Validation
  • Prepare and connect server and storage systems to designated test environments.
  • Execute functional, performance, diagnostic, and burn-in testing using approved software and test procedures.
  • Monitor test progress, review system logs, and verify systems meet established pass/fail criteria.
  • Ensure all required testing is completed and documented prior to release.
• Troubleshooting & Problem Resolution
  • Investigate and diagnose hardware, software, networking, and configuration-related issues identified during testing.
  • Isolate failed components and perform authorized replacements or corrective actions.
  • Retest systems following repairs to verify successful resolution.
  • Escalate complex technical issues to Engineering, Quality, or Product Support teams as needed.
• Documentation & Quality Assurance
  • Record test results, repairs, and system information within manufacturing and inventory systems.
  • Maintain accurate documentation of failures, corrective actions, and retest outcomes.
  • Verify systems meet customer, engineering, and quality requirements.
  • Follow established manufacturing, quality, ESD, and safety procedures.
• Production Support
  • Support the movement, staging, and preparation of systems throughout the testing process.
  • Maintain an organized work area and contribute to efficient production flow.
  • Participate in continuous improvement initiatives to improve testing efficiency and quality.

Requirements

• High School Diploma or equivalent.
• 2+ years of experience in hardware testing, electronics manufacturing, system integration, server support, networking, or a related technical field.
• Experience troubleshooting computer hardware and system-level issues.
• Basic understanding of networking concepts, including Ethernet connectivity and IP addressing.
• Ability to read and follow technical documentation, test procedures, and work instructions.
• Strong attention to detail and problem-solving skills.

Nice to Have

• Associate degree in Information Technology, Electronics, Computer Engineering Technology, or a related field.
• Experience testing enterprise servers, storage systems, networking equipment, or data center hardware.
• Familiarity with Linux operating systems.
• Experience working with manufacturing test software, diagnostic tools, or production environments.
• Knowledge of SSDs, NVMe storage, PCIe devices, networking hardware, and related technologies.
• Experience working in an OEM, contract manufacturing, or high-volume production environment.

Pay

The base range for this position is $22.11 to $25.00; the exact salary depends on several factors such as experience, skills, education, and budget.

Benefits

• Medical, dental, vision, basic life and AD&D coverage, short- and long-term disability.
• 401(k) retirement plan with annual discretionary salary increases and bonuses.
• Paid company holidays and paid time off.
• Access to company-paid training.
• Optional benefits including tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.