Enterprise Systems Developer

Job Summary

Support and improve business processes through the development and support of software applications.

Essential Duties And Responsibilities

• Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and troubleshoots production issues.
• Serves as project lead for various projects. Assists in development of software development project plans, including scoping, scheduling, and implementation.
• Uses a variety of programming skills and languages to create new applications or to support and maintain existing applications.
• Collaborates with internal and external stakeholders in conceptualizing, developing and maintaining effective business solutions.
• Manages and assesses SIS/ERP effectiveness by functional area assigned; identifies needs and develop horizontal upgrade, and support plans.
• Performs data validation and quality control checks to maximize operational performance.
• Develops and maintains design, configuration, and troubleshooting documentation.
• Works across various platforms that integrate with the College's ERP systems and understands the governance, security and integration development.
• Serves as the primary or secondary business partner and programming support for one or more of these technologies/systems: ERP/SIS (primary support), Reporting/Data Analytics (primary support), Document Imaging (secondary support), Web application development (secondary support), CRM support (secondary support).
• Trains and assists users with the operation of software systems and adoption of new functionality.
• Maintains regular and effective communication with the user community, colleagues within the organization unit, and supervisors.
• Researches and keeps well informed on rapid development tools and emerging technologies.
• Maintains continuous professional growth and development through a series of actions, including reading technical, professional, and marketing literature, attending workshops, seminars and demonstrations, collaborating with vendors, manufacturers, and colleagues, and engaging in hands-on experiences with a variety of technologies.
• Provides informed recommendations for enhancements and improvements at Rock Valley College based on new and emerging technologies.

Knowledge, Skills, And Abilities

• Excellent verbal, written, organizational skills, and ability to interface directly with executive level staff.
• Excellent analytical and reasoning skills.
• Must possess strong customer service and interpersonal skills; maintain courteous attitude in dealing with students, faculty, and staff.
• Ability to learn the RVC enterprise systems and new programs and languages as technology changes.
• Ability to prioritize effectively and to work efficiently without direct supervision.
• Ability and willingness to complete several concurrent tasks in a fast-paced, detail-oriented, multi-tasking environment.

Qualifications

• Minimum Qualifications: Bachelor's Degree in Information Technology or other related technical discipline or Associates Degree in Information Technology or other related technical discipline and 5 years of experience in enterprise level or large-scale complex database programming environment required, in lieu of bachelor's degree.
• Other relevant experience will also be considered.
• Successful applicants will have 3-4 years' experience in at least some of the technologies below, or other relevant technologies: Enterprise Resource Planning (ERP): Experience with ERP systems programming. Administrative and Student Information Systems (i.e. Ellucian [Colleague, Banner], PeopleSoft, Jenzabar) for higher education preferred but not required. Programming and Support: SQL/PostgreSQL, Microsoft Access, any 4GL, ETHOS Integration, GitHub, JavaScript, C#, Python (EastAPI), etc.
• Related professional certifications are desirable.
• Experience working in an educational setting is preferred but not required.