Enterprise Applications Developer

About the role

Uber Engineering is a high-performance culture marked by perseverance and hyperproductivity. We're looking for team players with natural customer service intuition who can work harder, faster, and smarter while taking technical excellence to a whole new level. You should be pumped about building a global transportation marketplace that spans a wide range of cities - varying from 100,000 to 10 million people in size - with unique regulatory, technical, and business requirements.

Responsibilities

• Act as primary application developer and technical owner for enterprise SaaS applications including (but not limited to): Google Workspace, Zoom, Slack, Figma, Asana, Jira, Confluence, ServiceNow, Okta / Identity-integrated applications
• Manage application configuration, access models, permissions, integrations, and automation
• Owning application lifecycle management: onboarding, offboarding, renewals, vendor coordination, and feature rollouts
• Serve as Super Admin with the highest level of access to supported applications
• Resolve complex, escalated L3 application issues beyond standard troubleshooting
• Lead incident response for enterprise application outages or degradations
• Design and implement automation and integration workflows using JavaScript, Python, APIs, and Enterprise AI applications (Gemini, ChatGPT, Claude, Claude Code, MCP) to reduce manual effort and improve reliability
• Analyze ticket and usage data to identify trends, systemic issues, and opportunities for optimization

Requirements

• 4+ years of IT or Enterprise Application Developer experience
• 3+ years supporting SaaS platforms at scale with admin-level access
• Strong scripting or coding skills (Python, Bash, APIs)
• Strong knowledge of Enterprise AI applications, including Gemini, ChatGPT, Claude, Claude Code, and MCP
• Familiarity with identity and access management (Okta, AD, SSO, SCIM)
• Proven experience acting as an escalation point for complex technical issues
• Strong documentation, training, and communication skills
• Ability to respond quickly to incidents and operate effectively in high-pressure situations

Qualifications

• Basic Qualifications: 4+ years of IT or Enterprise Application Developer experience. 3+ years supporting SaaS platforms at scale with admin-level access. Strong scripting or coding skills (Python, Bash, APIs). Strong knowledge of Enterprise AI applications, including Gemini, ChatGPT, Claude, Claude Code, and MCP. Familiarity with identity and access management (Okta, AD, SSO, SCIM). Proven experience acting as an escalation point for complex technical issues. Strong documentation, training, and communication skills. Ability to respond quickly to incidents and operate effectively in high-pressure situations.
• Preferred Qualifications: 4+ years of experience in Enterprise Application Development or Software Engineering. Demonstrated expertise in building and deploying automation using Python, JavaScript, and APIs. Experience with data warehousing and querying large datasets (BigQuery, Hive). Hands-on experience with version control systems (e.g., Git) and CI/CD tools. Deep knowledge of Linux environments and cloud platforms (e.g., GCP, AWS). Minimum of 3-4 years' experience with escalations, process efficiency, and Tier 3 support. Bachelor's Degree in Computer Science, or equivalent combination of education and experience. Strong problem solving, organization, and project management skills. Ability to take initiative and work independently, as well as part of a team. Excellent verbal and written communication skills. Willingness to participate in on-call rotations and work outside standard business hours when needed.

Benefits

This is not a traditional service desk role, it's a hands-on application ownership role with real influence over tooling, processes, and user experience across Uber. You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Pay

For San Francisco, CA-based roles: The base salary range for this role is USD $133,000 per year - USD $140,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD $133,000 per year - USD $140,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.