Enterprise - Systems Administrator - Linux, VM, Kubernetes

About the role

Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We value creative problem‑solving, open communication, and empowering our employees to make decisions and put forth new ideas. Our staff includes technical experts working across multiple disciplines, bringing diverse perspectives to every project. We are seeking engineers who wish to grow their careers and want to become part of a technically strong and growth‑oriented company focused on bringing innovative solutions to the difficult mission problems facing our customers. Description: We are seeking a Systems Administrator who provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in‑depth experience in troubleshooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems; install/load operating system software; troubleshoot; maintain integrity of and configure network components; implement operating system enhancements to improve reliability and performance

Requirements

• Current Top‑Secret/SCI with polygraph security clearance required (cannot be sponsored or nominated for a government security clearance)
• Ten (10) years experience as a System Administrator (SA) in programs and contracts of similar scope, type, and complexity

Qualifications

• Bachelor’s degree in a technical discipline from an accredited college or university required
• Five (5)