Enterprise - Senior System Administrator - Docker, Kubernetes, AWS

Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We value creative problem-solving, open communication, and empowering our employees to make decisions and put forth new ideas. Our staff includes technical experts working across multiple disciplines, bringing diverse perspectives to every project. We are seeking engineers who wish to grow their careers and want to become part of a technically strong and growth-oriented company focused on bringing innovative solutions to the difficult mission problems facing our customers.

About the role

We are seeking a Senior System Administrator to provide support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role manages IT system infrastructure and related processes, ensuring day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, and more. The position involves Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, as well as support for dispatch systems and hardware issues.

Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Assist users in accessing and using IT systems
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution
• Support IT systems including day-to-day operation, monitoring, and problem resolution for client/server/storage/network devices and mobile devices
• Escalate and communicate status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in troubleshooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Support the dispatch system and hardware problems, remaining involved in the resolution process
• Configure and manage UNIX and Windows operating systems, install/load operating system software, troubleshoot, maintain integrity, and configure network components
• Implement operating system enhancements to improve reliability and performance
• Support the installation and maintenance of Cisco routers and switches for enterprise systems
• Support the design of systems, mission architecture, and associated hardware
• Possess a working knowledge of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications, and software integration

Requirements

A current Top-Secret/SCI with polygraph security clearance is required. Candidates cannot be sponsored or nominated for a government security clearance under this position.

• Bachelor's degree in a technical discipline from an accredited college or university is required
• Fifteen (15) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required; or five (5) years of additional System Administration experience may be substituted for a bachelor's degree
• This position requires a polygraph within the last 5 years

Skills

• UNIX and Windows operating systems
• Cisco routers and switches
• Service Oriented Architecture (SOA)
• Docker (desired)
• Kubernetes (desired)
• AWS (desired)
• Linux (desired)

Benefits

Wealth Benefits

• Above Market Hourly Pay
• 11% Roth or Traditional 401k with Immediate Vesting and Deposit
• Spot Bonuses for Assisting with Business Development and Company Growth
• Professional Development Bonuses for Certificates and Degrees

Health Benefits

• Company-subsidized Medical Coverage
• 100% Company Paid Vision and Dental Coverage
• 100% Company Paid Long Term Disability, Short Term Disability, and Group Life Insurance
• Monthly Wellness Reimbursement

Happiness Benefits

• Paid Time Off with Flexible Work Schedules and Birthday Off
• Amazon Prime Membership and Monthly Internet Reimbursement
• Technology and Productivity Allowance for Equipment and Supplies
• Morale Building and Company Events to Celebrate Successes and Build Community
• Onboarding and Annual Swag
• Company Paid Professional Development and Training

Pay

The expected salary range for this position, depending on education and years of experience, is $225,000 - $255,000.