Enterprise Storage Engineer

Role Description

JRI-America, the technology subsidiary of Sumitomo Mitsui Banking Corporation (SMBC), requires a Storage Technologies Administrator to assist in the management on premises and cloud data storage. You will be part of a cross-functional team based in North America (NYC, NJ) supporting global application implementation, maintenance, and troubleshooting. The role requires some off-shift evening and weekend work as part of an on-call and skill-based rotation within a hybrid on-site and remote workplace design. Emergency response may occur beyond assigned hours.

Role Objectives

• Installation, configuration, maintenance, and troubleshooting of infrastructure supporting on-premises and cloud-based applications, focused on data storage related components.
• Working with other system administrators to support the entire storage I/O stack across platforms, applications, and levels of virtualization.
• Capacity Planning and Performance Analysis
• KTLO and project tasks for installations and upgrades
• Data protection, risk mitigation and design of self-service tasks
• Consolidated Reporting & Analytics
• Process Automation wherever possible.

Qualifications And Skills

• Experience with any of the elements in our technology portfolio below
• A desire to refine and enhance your present skills
• Ability to identify, manage and mitigate risk
• Ability to overcome technical challenges on your own or with vendor assistance
• Good communication skills both verbal and written
• Proactive and capable of owning an issue to completion
• Ability to manage your own time with minimal oversight

Our technology mix

• Cloud Computing (Azure, AWS)
• Storage Platforms (VMAX, PowerMax, Unity PowerStore, Isilon/PowerScale, ECS, VPLEX, NetApp, IBM COS, Storworks, Spectralogic, Data Domain, Azure, S3)
• Container (Kubernetes, Openshift )
• Operating systems (Windows, Red Hat Linux, AIX, HP-UX, VMware)
• Ransomware prevention and remediation (Rubrik Security Cloud)
• Process Automation (Ansible, Python, Rest API, JSON, Dell Appsync, ServiceNow, shell scripts, Terraform, VMware vRealize, Solutions Enabler)
• Data Protection including snapshots, replication, and backups (Rubrik, TSM)
• Full stack performance analysis (LogicMonitor, Virtual Wisdom, EG)
• Replication (SRDF, SnapMirror, SyncIQ)
• Reporting, Capacity management and forecasting (VIPR SRM, PowerBI, Arxview)
• Monitoring (Virtual Wisdom, Vipr SRM, ServiceNow, Tivoli, Dell CloudIQ, NetApp ActiveIQ, Solutions Enabler)
• Storage Area Networks (Cisco MDS, DCNM, Powerpath)
• SAN and NAS storage protocols (Fiber Channel, CIFS, NFS)
• Virtualization and Converged Infrastructure (VXBlock, VxRail, IBM PowerVM, Cisco UCS, PowerFlex)
• Report Design and Generation (PowerBI, Virtual Wisdom)
• Help Desk response (ServiceNow)
• Project Management (Microsoft Project)
• Database (Oracle, SQL)
• Security Toolsets
• Task and Knowledge Management (SharePoint, ServiceNow, Confluence, JIRA)
• Machine learning
• Technology Recovery and Resiliency, Workload Mobility
• Additional Requirements

Additional Requirements

• SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
• SMBC requires that employees live within a reasonable commuting distance of their office location.
• Potential candidates will learn more about their specific hybrid work schedule during their interview process.
• Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
• SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.