Enterprise Solutions Manager (Sales & Business Technology) (Dallas, Texas, United States, 75217)
Mohawk Industries · Dallas, TX · 2 wk ago
EngineeringFull-time
Solution Definition & Business Engagement
Partner with Sales leadership, business process owners, and SMEs to understand strategic goals, customer experience needs, pain points, and desired outcomes.
Serve as the primary liaison between Sales and IT, evolving beyond requirements management into full solution ownership.
Lead discovery sessions and solution workshops to shape ideas into clear solution concepts.
Translate business needs into high-level solution designs across process, systems, data flows, and controls.
Execution Alignment & Delivery Enablement
- Define scope, MVP, sequencing, and workstreams for Sales and cross-functional initiatives.
Decompose large initiatives into manageable phases aligned to business priorities.
Identify dependencies, risks, and constraints early and drive mitigation strategies.
Align Analysts, Architects, Project Managers, and Developers on solution direction and execution approach.
Drive decision-making and trade-offs to maintain initiative momentum and delivery clarity.
Partner with Global Architecture, Security, and Infrastructure teams to ensure solution approaches align with enterprise standards, technology roadmaps, security policies, and infrastructure capabilities; proactively identify gaps and drive alignment to best practices and governance requirements.
Executive Communication & Stakeholder Management
- Prepare and deliver executive-level presentations outlining solution options, trade-offs, risks, timelines, and business value.
Act as a trusted advisor to Sales and IT leadership, enabling informed decision-making.
Influence stakeholders and build consensus across business and technical teams without direct authority.
Governance, Risk & Compliance (SOX)
- Ensure solution approaches incorporate SOX compliance, internal controls, segregation of duties, and auditability.
Partner with Finance, Internal Audit, and Compliance teams as required.
Embed governance and risk considerations into solution design to reduce downstream audit and remediation effort.
Outcome Ownership & Continuous Alignment
- Ensure solutions deliver measurable business outcomes (e.g., revenue enablement, efficiency, user experience improvements)
Maintain alignment between business expectations and delivery outcomes throughout initiative lifecycle
Adjust solution approach as needed based on delivery feedback, risks, or changing business priorities
Required Experience and Education
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field, or equivalent experience
Demonstrated experience translating business strategy into end-to-end solution concepts and delivery approaches
Strong understanding of Sales business processes and enabling technologies
Experience leading complex, cross-functional initiatives through scoping, solutioning, and execution alignment
Proven ability to present to executive leadership and communicate with both technical and non-technical audiences
Strong problem-solving, critical thinking, and decision-making skills
Ability to influence outcomes across teams without direct reporting authority
Working knowledge of SOX compliance, governance, and internal controls
Preferred Qualifications
- Experience supporting Sales organizations
Experience in enterprise environments with multi-system integrations
Familiarity with ERP, data platforms, integration technologies, and customer-facing applications
Experience with phased delivery, MVP definition, and large-scale initiative planning
Background spanning both business-facing roles and technology solution delivery
Competencies
- Strategic thinking and business acumen
Executive communication and storytelling
End-to-end systems thinking
Solution design and delivery alignment
Stakeholder influence and consensus building
Scope, prioritization, and value management
Risk awareness and compliance-oriented thinking
Cross-functional collaboration
Understanding of enterprise architecture, security, and infrastructure principles