Enterprise Salesforce - Agentforce Leader

About the Role

Slalom Consulting is looking for an experienced, entrepreneurial, and progressive leader to drive the application of AI in Salesforce, Agentforce, and enterprise AI accelerator services and client success across our North American business.

Responsibilities

• Provide thought leadership to enterprise and mid-market clients, set strategic direction for GTM practitioners, and be accountable for translating emerging AI capabilities into repeatable, sellable, and deliverable Slalom solutions.
• Connect North America Enterprise AI and Salesforce capability strategy with market needs, acting as a Subject Matter Expert (SME) and thought leader at internal and external events.
• Collaborate with industry and technology partners to identify opportunities and drive sales, pursuits, solutioning, account management, reusable accelerators, enablement, and quality execution.
• Contribute to delivery in billable roles, recruitment, and operational aspects of the Capability and market.

Requirements

• Inspirational Leadership: Strategic, forward-looking thinker who connects market needs to Capability strategy; excellent mentoring and leadership skills.
• Proactive GTM Mentality: Builds pipeline and client relationships without waiting for others to generate leads.
• Experience selling consulting services and shaping complex enterprise pursuits.
• Business Development Acumen: Expert business development and client management skills, including C-level relationships; skilled at managing multiple complex pursuits at once with strong business operations.
• Executive Presence: Speaks confidently with customer CXOs as a peer and represents Slalom credibly at external events, webinars, conferences, and partner forums.
• Collaboration: Works seamlessly across teams, capabilities, alliances, industries, and geographies to achieve client and market outcomes.
• Culture: Brings a winning, sales-focused, practical, and generous attitude; helps others understand the work and raises the quality bar without creating unnecessary process drag.
• The application of AI in Salesforce / Agentforce Fluency: Strong understanding of The application of AI in Salesforce and Agentforce capabilities.
• Platform / Solution Knowledge: Technical understanding of The application of AI in Salesforce, Agentforce, Service Cloud, Sales Cloud, Data Cloud, Knowledge, Flow, Prompt Builder, Slack, SharePoint, Box, GitHub Copilot, APIs, and enterprise integration patterns.
• Accelerator / Product Ownership: Experience turning emerging technical capability into reusable accelerators, demos, playbooks, enablement assets, workshops, and delivery patterns.
• Consulting Delivery: Track record of successfully delivering Salesforce, AI, customer experience, or enterprise application solutions in a consulting environment.
• Value Framing: Ability to define use cases, ROI questions, business cases, and crawl / walk / run roadmaps that connect AI capability to measurable client outcomes.
• Operational Excellence: Experience running intake, backlogs, prioritization, sprint cadences, roadmap reviews, asset governance, budget tracking, adoption metrics, and leadership reporting.
• Experience: 8-10+ years' experience in a large consulting environment, technology services organization, Salesforce partner, enterprise SaaS provider, or comparable GTM / solution leadership role.

Qualifications

• Active Salesforce certifications or ability to achieve relevant certifications upon hire.
• Preferred experience with AI-assisted development, GitHub Copilot, accelerated engineering, voice agents, agent observability, and other related technologies.

Skills

• Strong understanding of The application of AI in Salesforce and Agentforce capabilities.
• Technical understanding of The application of AI in Salesforce, Agentforce, Service Cloud, Sales Cloud, Data Cloud, Knowledge, Flow, Prompt Builder, Slack, SharePoint, Box, GitHub Copilot, APIs, and enterprise integration patterns.
• Experience with sales, solutioning, and delivery of Salesforce, AI, customer experience, or enterprise application solutions.
• Ability to define use cases, ROI questions, business cases, and crawl / walk / run roadmaps that connect AI capability to measurable client outcomes.