Enterprise Resource Planning Analyst

Under the general supervision of the ERP Manager, the ERP Analyst is responsible for the day-to-day support, maintenance, and enhancement of GPA's future ERP applications consisting of Workday, PRISM, and IBM Maximo. This role partners with business stakeholders to analyze requirements, configure application functionality, troubleshoot issues, support system integrations, and drive continuous process improvements. Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity, and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.

Responsibilities

• Support GPA's future-state Workday, PRISM, and Maximo ERP implementation by participating in the design, configuration, testing, and go-live phases of the project.
• Provide ongoing post go-live functional and technical support for Workday and Maximo.
• Support GPA’s ongoing legacy SAP and ADP solutions during the ERP transformation until the Workday and Maximo ERP implementation is completed.
• Analyze, troubleshoot, resolve, and/or coordinate resolution with vendors and internal teams.
• Gather, analyze, and document business requirements and system documentation.
• Configure and maintain application components including business processes, workflows, security, notifications, forms, automation, and system settings.
• Support new system releases through configuration, testing, and deployment.
• Monitor service requests and incident queues to meet service level expectations.
• Support operational reports and dashboards.
• Develop and support integrations between Workday, Maximo, and other systems.
• Support end users with guidance, documentation, and knowledge transfer.
• Participate in ERP projects and continuous improvement initiatives.
• Perform other duties as assigned.
• Comply with all policies and standards.

Requirements

• 1-3 years of experience supporting and/or implementing ERP applications such as Workday, IBM Maximo, or any similar Cloud applications.
• Functional or technical knowledge of ERP applications such as Workday, IBM Maximo, or any similar Cloud applications.
• Strong analytical and problem-solving skills.
• Preferred knowledge of workflow configuration, reporting, or integrations.

Qualifications

• Preferred Bachelor's Degree in Business or Computer Science/Information Systems or equivalent combination of education and experience.
• TWIC - Transportation Worker Identification Credential (Required upon hire).
• Driver's License - Valid state driver's license (Required upon hire).