Enterprise Resource Planning (ERP) Business Analyst

About the role

Nemours Children's Health is seeking an Enterprise Resource Planning (ERP) Business Analyst to join the team in one of the following locations: Jacksonville, Florida; Orlando, Florida; Pensacola, Florida; or Wilmington, Delaware. This is a hybrid position. The analyst will support the implementation, optimization, and ongoing administration of enterprise financial and operational systems, including Oracle Fusion Cloud and Strata, acting as a key liaison between Information Systems and business stakeholders.

Responsibilities

• ERP Functional Support and Optimization: Serve as a functional analyst and subject‑matter expert for Oracle Fusion Cloud and Strata applications; analyze business processes to improve efficiency, automation, and data quality; partner with Finance, Supply Chain, Research, Human Resources, and operational departments to gather and document requirements; recommend and support configuration changes, enhancements, and new functionality; participate in system upgrades, patch testing, regression testing, and production deployments; support initiatives such as Chart of Accounts optimization and financial system enhancements.
• Reporting and Analytics: Design, develop, validate, and maintain enterprise reports, dashboards, and analytics using Oracle Fusion and StrataJazz reporting tools; support operational, financial, and research‑grant reporting requirements; collaborate with business leaders to define reporting needs and deliver analytics that support decision‑making; troubleshoot reporting issues and ensure data accuracy, consistency, and integrity; identify opportunities to improve reporting efficiency and promote self‑service reporting capabilities.
• Project and Implementation Support: Support implementation and optimization projects related to Oracle Fusion, Strata, supplier‑management solutions, and related enterprise applications; lead or participate in requirements gathering, fit‑gap analysis, solution design, testing, training, and go‑live support; assist with change management, communication planning, and user adoption; develop and maintain project documentation, process flows, and training materials.
• Customer Support and Relationship Management: Provide functional support and troubleshooting assistance for end users; research and resolve application issues while coordinating with technical teams and vendors; build strong partnerships with stakeholders and serve as a trusted advisor for system capabilities and best practices; participate in change control processes and governance activities.

Requirements

• Bachelor's Degree with a minimum of 5 years experience OR Associate's Degree with a minimum of 10‑15 years related work experience.
• Strong business operations experience with emphasis on the selected/assigned module.
• Experience gathering business requirements and translating them into functional and technical specifications.
• Experience developing reports, dashboards, analytics, or business intelligence solutions.
• Experience supporting enterprise software implementations or major enhancement initiatives.
• Oracle Fusion certifications preferred.
• Business analysis certifications such as CBAP or PMI‑PBA preferred.

Preferred Experience

• Experience with Oracle Fusion Cloud applications.
• Experience with Oracle Transactional Business Intelligence (OTBI), BI Publisher, Oracle Analytics, or similar reporting platforms.
• Experience with Strata or healthcare financial planning and reporting solutions.
• Experience supporting research grants, project accounting, healthcare finance, or supply chain operations.
• Experience with chart of accounts design, financial reporting structures, or enterprise data governance initiatives.

About Nemours Children's Health

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. The system delivers care across six states through two freestanding children’s hospitals—Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida—along with a network of more than 80 primary, urgent, and specialty care practices and over 40 hospital partnerships. Backed by the Nemours Foundation and the Alfred I. duPont Trust, this $1.7 billion nonprofit organization is dedicated to improving children’s health through clinical care, research, education, advocacy, and prevention. The Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide the organization’s strategy and growth, with a commitment to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.