Enterprise Relationship Executive
About the role
The Enterprise Relationship Executive - Farmer is responsible for driving retention, renewal execution, and expansion growth across a defined portfolio of enterprise accounts. This role ensures value realization, long-term customer relationships, and predictable recurring revenue while operating within a scalable sales system.
Responsibilities
- Portfolio Ownership & Relationship Management
- Own a portfolio of enterprise accounts and maintain executive relationships
- Drive consistent engagement cadence including onsite and QBRs
- Act as primary commercial point of contact
- Retention & Renewal Execution
- Own renewal strategies and negotiation execution
- Align to procurement cycles and mitigate risk
- Drive predictable renewal outcomes
- Expansion & Growth
- Identify upsell and cross-sell opportunities
- Develop value-based proposals
- Expand wallet share in competitive “White-Space”
- Strategic Account Planning
- Build multi-year account plans
- Identify risks and growth opportunities
- Align to corporate strategy
- Customer Value & QBRs
- Lead QBRs and value realization discussions
- Align stakeholders to outcomes
- Forecasting & CRM Discipline
- Own accurate forecasting and deal planning
- Maintain Salesforce CRM hygiene and opportunity documentation
- Provide visibility into pipelines and risks
- Align with sales governance cadence
Qualifications
- Growth Mindset
- Pipeline Builder
- Execution Discipline
- Strategic Selling
- Collaboration
- Resilience and Drive
- 5+ years of enterprise or complex B2B sales experience
- Proven success in net-new business acquisition
- Experience in pipeline generation and deal execution
- Strong discovery, negotiation, and closing skills
- Salesforce CRM and forecasting expertise
About Konica Minolta
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.