Enterprise Program Release Manager

About the role

Plans, executes, and monitors releases according to project/release timelines, coordinating the efforts of team members and third-party contractors or consultants to deliver releases as planned. Defines release objectives and oversees quality control throughout the release life cycle. Provides reporting to management and executive forums. Establishes and manages effective change processes for user-requested technology changes.

Responsibilities

• Works with team members and leadership to identify cross-project dependencies related to implementation planning and execution within the Enterprise Release structure.
• Collaborates with the Test and Quality Team and other IT members on scheduling available test environments to facilitate ongoing activity and quality execution.
• Directs the preparation of documentation to support planning and execution of the Enterprise Release schedule.
• Works with the Enterprise Project Office to develop and maintain an ongoing Enterprise Release calendar of events.
• Leads the development of detailed implementation schedules, communication, and reporting deliverables associated with Enterprise Release executions.
• Supervises the release team in their day-to-day functions, including work prioritization, availability, and performance.
• Develops, implements, and maintains the governance structure for Enterprise Release Management within Strategic Services – Implementation Planning.
• Provides guidance and venues for cross-functional team collaboration to ensure involvement in implementation planning for projects within the Enterprise Release structure.
• Escalates project schedule variances or other issues to management.
• Seeks continuous improvement in departmental processes and tools for efficiency, quality, and effectiveness.
• Represents the bank in civic, community, and industry activities as required.
• Performs other related duties and special projects as assigned.
• Complies with all applicable federal, state, and local banking and industry-related laws and regulations, including the Bank Secrecy Act.
• Ensures organizational integrity and business ethics, communicating this commitment to applicable subordinates.

Supervisory Responsibilities

Manages employees in the Strategic Services – Implementation Management Department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Requirements

• College degree in a financial, business, or systems field of study or equivalent experience.
• 3 to 5 years of banking or business systems experience.
• 5 years of experience as a project manager is preferred.
• Superior knowledge of project management methodologies, tools, and techniques.
• Understanding of strategy and tactical views and planning processes.
• Corporate, division, and departmental-level change management capabilities.
• Ability to establish alliances with other departments and organizations.
• Proficient in Microsoft Professional Office (Word, Access, Excel), project management tools, and related software.
• Excellent organizational, communication, and analytical skills.
• Strong business systems management, planning, and team-building skills.
• Detail-oriented with the ability to understand and solve complex problems.
• Ability to work independently and establish credibility with all levels of internal and external staff.

Essential Mental & Physical Requirements

• Ability to multitask.
• Ability to work independently and in conjunction with outside agencies.
• Ability to lift/move/carry approximately 20 pounds if required (accommodations available if needed).