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Enterprise Payments Manager, Strategic Intent & Change Management - Hybrid

Capital One · Wilmington, DE · 2 days ago
$152k–$173k/yrFull-time

About the role

The Enterprise Payments Manager, Strategic Intent & Change Management role is within the Program Management Office (PMO) of Capital One, a leading financial institution. This role focuses on managing the Strategic Intent and Change Management function, ensuring the successful execution of high-priority initiatives.

Responsibilities

  • Execute planning and prioritization processes for key leaders and stakeholders
  • Lead a high-performing team of project and process managers to deliver business-critical strategic and cross-functional initiatives
  • Manage resource capacity planning exercises for Enterprise Payments in collaboration with key business partners
  • Oversee large-scale change management processes to ensure operational readiness and mitigate organizational risks
  • Communicate plans, viewpoints, and trade-offs effectively both in writing and orally
  • Engage with key leaders and stakeholders during the planning and prioritization of critical enterprise payments initiatives

Requirements

  • At least 3 years of project management, product management, or program management experience
  • At least 3 years of people leadership experience
  • At least 3 years managing stakeholders across business functions
  • At least 2 years of experience using Google Suite or Microsoft Office

Qualifications

  • High School Diploma, GED, or Equivalent Certification
  • Bachelor's Degree or Military Experience
  • PMP, Lean, Agile, or Six Sigma certification
  • At least 5 years in people leadership experience
  • At least 8 years of project or program management experience
  • At least 3 years of banking payments experience
  • At least 5 years of experience supporting, partnering, and interacting with internal and external stakeholders
  • At least 2 years of product or tech experience

Benefits

This role is hybrid, with 3 days per week spent in the office and the remaining time working remotely. The base salary range for this role varies by location, ranging from $138,100 to $173,400 annually for a Manager, Project Management position. The role is also eligible for performance-based incentive compensation, including cash bonuses and long-term incentives (LTI).

Schedule

This role is hybrid, with 3 days per week in the office and the rest of the week remote.

Pay

The base salary range for this role varies by location, ranging from $138,100 to $173,400 annually for a Manager, Project Management position. The role is also eligible for performance-based incentive compensation, including cash bonuses and long-term incentives (LTI).

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