Enterprise Operations Manager

Essential Duties And Responsibilities

• Lead technical engineering managers, leads, and teams responsible for enterprise IT infrastructure and cybersecurity services for a Federal organization supporting at least 2000 users.
• Provide strategic oversight for enterprise operations, ensuring stability, resilience, performance, and security of enterprise systems.
• Drive technical innovation, modernization, and operational improvement initiatives across infrastructure and cybersecurity service areas.
• Ensure the successful operation of enterprise platforms in a complex, heterogeneous environment.
• Communicate operational priorities, risks, performance, and modernization initiatives effectively to stakeholders and leadership.

Work Experience And Job Skills

• 10+ years experience with at least five years of experience leading technical engineering managers, leads, and teams responsible for all IT infrastructure and cybersecurity services in a Federal organization supporting at least 2000 users.
• Demonstrated ability to provide strategic oversight, drive technical innovation and modernization, and lead technical teams in a complex environment.
• Proven ability to ensure the stability and security of enterprise systems.
• Strong leadership, organizational, and stakeholder communication skills.

Education

• Bachelor's Degree is required. Preferred field of study in Computer Science, Information Technology, Information Systems, Operations Management, or related field of study.
• MBA/Master's Degree in a relevant field of study preferred.

Certificates, Licenses and Registrations

• Relevant infrastructure and cybersecurity certifications preferred.

Communication Skills

• Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization.
• Able to write clear and concise creative content in a highly confidential manner.

Travel

• Travel may be required based on client and program needs.

Environmental Requirements

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds.
• Flexible in working extended hours.