Enterprise Operations Executive Communications Manager

Key Outcomes & Responsibilities

• Executive Communications & Strategic Messaging
• Lead executive communications for senior Enterprise Operations leaders, including presentations, leadership messaging, town halls, and organizational announcements.
• Translate enterprise strategy, operating model changes, and transformation initiatives into concise, executive-ready narratives.
• Provide editorial oversight to ensure consistency, accuracy, and alignment with HP and EO messaging standards.
• Coach leaders and communicators on executive presence, storytelling, and message discipline.
• Transformation Communications & Change Enablement
• Lead communications and change strategies for Enterprise Operations transformations, including operating model changes, digital enablement, supply chain evolution, and enterprise initiatives.
• Translate complex change into clear “why / what / how / what gets better” narratives for leaders, employees, and partners.
• Design hierarchical change communications that enroll senior leaders first and cascade through the organization with consistency.
• Partner with Transformation PMOs to align communications with change plans, milestones, and adoption of metrics.
• Develop external facing narratives, executive messaging, and stakeholder communications (e.g., suppliers, partners, customers) in coordination with Corporate Affairs when transformation impacts extend beyond HP.
• Establish feedback loops to monitor adoption, resistance, and engagement, and adjust communications strategies accordingly.
• Operational, Crisis & Incident Communications
• Own communications preparedness and response for operational incidents, including supply disruptions, customer impacts, cybersecurity events, and business continuity scenarios.
• Develop and maintain communication of playbooks, escalation protocols, and response frameworks.
• Partner with Corporate Affairs, Legal, Sales, and Operations to ensure coordinated and timely communications.
• Advise leaders on tone, timing, and transparency during periods of uncertainty.
• Employee Engagement & Organizational Alignment
• Design and deliver engagement communications strategies that reinforce enterprise priorities, leadership visibility, and a One Enterprise Operations culture.
• Lead EO leader All Employee Meetings, All Manager Meetings, Site Townhalls, leadership forums, and engagement campaigns.
• Partner with HR and Transformation teams to align communications with change adoption and workforce initiatives.
• Use employee feedback and engagement data to inform communication strategies and follow-through.
• People & Vendor Leadership
• Lead and develop a small team of executive communicators and engagement professionals.
• Set clear priorities, expectations, and development plans.
• Create a culture of excellence, innovation, and continuous improvement in communications, engagement, and event delivery.
• Establish clear operating rhythms, SLAs, and performance metrics.
• Drive adoption of modern tools, automation, and AI to improve speed, consistency, and efficiency.
• Manage departmental resources, budgets, and project timelines to ensure optimal allocation and delivery of key initiatives according to published schedules.
• Track and report communication effectiveness, capacity, and outcomes.
• Manage agencies and vendors with accountability for quality, cost, and delivery.
• Executive Programs & Enterprise Events
• Lead communications strategy and content for major Enterprise Operations events, including OneEO and Supplier Summit.
• Oversee executive messaging, visual storytelling, and pre- and post-event communications.
• Ensure events are aligned to strategic priorities and deliver measurable engagement outcomes.

Qualifications

• Bachelor's degree in communications, Business, Marketing, or related field.
• 8–12+ years of experience in executive communications, transformation communications, or change enablement.
• Exceptional executive writing and storytelling/visual storytelling skills.
• Ability to lead, motivate, and develop high-performing teams; proven talent development (coaching, mentoring, succession planning).
• Demonstrated success supporting large-scale organizational transformation.
• Ability to manage competing priorities in a fast-paced environment.
• Experience designing and executing change communications strategies.
• Strong judgment in high ambiguity and high visibility environments.
• Proven vendor management experience.
• High levels of tact, diplomacy, and ability to handle sensitive issues.

Preferred / Differentiating Qualifications

• Experience supporting Supply Chain, Digital/IT, COO, CIO, or CTO organizations.
• Fortune 500 or highly matrixed global experience.
• Formal change management experience (e.g., Prosci or equivalent).
• Background in change management, operational excellence, or transformation programs.
• Demonstrated use of AI and automation to scale communications effectiveness.
• Advanced proficiency with Microsoft 365 (Teams, SharePoint, PowerPoint, Copilot).

Pay And Benefits

The base pay range for this role is $146,650 to $225,850 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).

Pay varies by work location, job-related knowledge, skills, and experience.

Benefits HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including:
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.