Enterprise LMR Field Service Technician

Key Responsibilities

• Install, configure, test, and commission Motorola DMR infrastructure including CapMAX base stations, LCP trunked systems, and associated network components.
• Support installation and testing of Public Safety DAS, BDA, and ERCES systems per NFPA 1221 and local AHJ requirements.
• Perform FATP, RF coverage verification, and end-to-end system validation prior to customer handoff.
• Create and manage Motorola DMR codeplugs, templates, and subscriber programming for enterprise radio fleets.
• Diagnose and resolve issues with LMR infrastructure, RF distribution, antenna systems, and network integration components.
• Work hand-in-hand with installation crew members and field management, sharing knowledge and supporting team objectives to ensure every project is completed to the highest standard.
• Serve as the technical point of contact on-site; communicate system status, test results, and commissioning milestones clearly and professionally.
• Produce accurate as-built records, test reports, commissioning checklists, and compliance documentation.
• Adhere to OSHA standards, site-specific safety requirements, and BearCom safety protocols at all times.

Required Qualifications

• 3+ years of LMR field service experience with hands-on Motorola DMR system experience required.
• Demonstrated experience with Motorola CapMAX and/or LCP trunked systems strongly preferred.
• Experience with DAS/BDA/ERCES Public Safety systems installation and testing.
• Proficiency in Motorola Radio Management (RM) and ASTRO 25/MOTOTRBO programming tools.
• Understanding of RF propagation, antenna systems, and signal measurement.
• Ability to read and interpret RF system drawings, schematics, and installation plans.
• FCC GROL preferred or willingness to obtain; OSHA 10 required, OSHA 30 preferred.
• Valid driver's license with clean MVR; must pass background check and drug screening.
• Excellent verbal and written communication skills.
• A genuine team player — someone who brings energy, accountability, and a collaborative mindset to every job site.

Physical Requirements

• Ability to lift 50+ lbs and work on ladders, lifts, and elevated structures.
• Comfortable working in various environments including server rooms, equipment closets, rooftops, and construction sites.
• Ability to stand, kneel, and work in confined spaces for extended periods.
• Capable of working in varying weather and temperature conditions.

Travel & Location

• This role requires approximately 80% travel, primarily within an assigned region with national travel as project needs require.
• Candidates must reside within reasonable proximity to a major commercial airport hub to support rapid regional and national deployment.
• If relocation is required, a relocation package can be negotiated.