Enterprise level UKG Project Manager

Essential Functions & Responsibilities

• Lead the planning, execution, and delivery of Enterprise - Premiere Customers implementing UKG Pro Full Suite, including WFM
• Develop, update, and maintain detailed project plans, timelines, and budgets in collaboration with stakeholders
• Manage and provide direction to a team of functional consultants (Pro and/or WFM) with oversight of the Technical Consultant, ensuring effective coordination of integrations and system configurations
• Conduct regular status calls and governance meetings with customers and internal teams, driving alignment and accountability on deliverables
• Track project progress, update plans with changes, and communicate impacts on timelines, scope, and budgets
• Hold customers and internal team members accountable for meeting deadlines, providing required data, and completing assigned tasks
• Prepare and distribute weekly project status reports, highlighting accomplishments, open items, risks, and next steps
• Facilitate resolution of key project risks and issues, escalating and presenting resolution options when needed
• Ensure project sign-offs, deliverables, and artifacts are completed and stored appropriately
• Set clear expectations with customers regarding roles, responsibilities, and ownership throughout the project lifecycle
• Ensure all deliverables meet quality standards and customer requirements
• Share best practices and processes with customers to prepare them for effective post-implementation ownership
• Drive continuous improvement in project methodology, tools, and templates within the PMO
• Deliver projects to successful completion while achieving industry-leading ratings on Raven Intel
• Consistently model professionalism and a customer-first orientation in all interactions
• Perform other duties as assigned

Required Experience

• Minimum 5 years of UKG project management experience, 3 years with UKG Pro and WFM
• Minimum 3 years’ experience in Enterprise level project deployments (multi-work stream)
• UKG Pro and WFM Full-Suite implementation experience highly preferred
• Able to manage multiple projects simultaneously
• Proficient with project management tools (Smart Sheets preferred)
• Excellent communication and stakeholder management skills
• Comfortable presenting to large and diverse audiences, including C Level executives

Preferred Experience

• Assisted with change management and user acceptance testing
• Worked closely with team members communicating and understanding the goals required to complete the required tasks on time and budget
• Maintained the internal project management system up to date with all-time worked, task status, and related documentation

Desired Strengths/Characteristics

• High-level of emotional intelligence and resiliency
• Self-motivated and action oriented
• Flexible, dependable, and capable of operating at a high rate of delivery with minimal direction
• Able to negotiate conflicts into win-win situations with strong oral and written communication skills
• Effective listening skills
• Strong analytic and troubleshooting abilities
• Comfortable speaking with any client of varying organizational levels
• Able to manage multiple projects of varying complexity concurrently
• Strong time management skills with ability to excel in remote environment
• Demonstrate a high degree of patience in working with others and ability to make decisions in high stress/high risk situations

Work and Travel Requirements

• Able to work remotely from a home office
• Legal residence and ability to work in the United States OR legal residence and ability to work in Canada
• Ability and willingness to travel approximately 25% of the time