Enterprise Learning & Development Manager

Why This Role Matters

This role ensures the organization has a scalable, effective learning and development ecosystem that enables employees and leaders to grow with the business. By aligning learning strategies, processes, and technology with enterprise goals, this leader helps build a culture of continuous learning, agility, and organizational performance.

What You'll Do

• Lead and develop a high-performing Learning & Development team that consistently delivers impactful learning solutions across the enterprise.
• Design and implement scalable learning operations, processes, and systems that improve efficiency, consistency, and learner experience.
• Partner with leaders across the organization to align learning priorities and investments with strategic business objectives.
• Drive continuous improvement by evaluating program effectiveness, measuring outcomes, and using data to inform decisions and resource allocation.
• Champion innovative learning solutions and enterprise-wide initiatives that enhance organizational capability and support change efforts.
• Build a culture of learning agility by creating development pathways, services, and experiences that empower employees to grow and succeed.
• Coach managers and team members while fostering accountability, collaboration, and long-term talent development.

Why You'll Love This Role

• Shape enterprise-wide learning strategy and influence how talent is developed across the organization.
• Lead meaningful transformation through process improvement, innovation, and organizational change initiatives.
• Partner with senior leaders to help drive business performance through people development.
• Build and mentor a talented team, including developing future leaders and strengthening organizational capability.
• Blend strategy and execution, giving you the opportunity to influence vision while delivering measurable results.
• Create lasting impact by fostering a culture of continuous learning, growth, and adaptability.

Experience

Required: At least 5 years of experience in one or a combination of the following disciplines: Enterprise learning & development, Organization structure & organizational development, Learning design and technology, Operational management. At least 3 years of management/supervisory experience.

Preferred: Experience managing managers.

Skills & Knowledge

• Ability to proactively solve problems using root cause analysis and from a frame of reference that recognizes nonlinear dynamic complexities
• Ability to gather, analyze, and draw conclusions from empirical data; ability to apply mathematics, algebraic and statistical computations to solve business problems
• Demonstrated experience developing, analyzing and improving processes
• Demonstrated customer relationship management & business partnering skills
• Demonstrated ability to influence without authority
• Intermediate Excel skills & basic Access database skills
• Demonstrated knowledge of learning & development measurement methodologies, theories & frameworks
• Strong interpersonal communication and writing skills
• Demonstrated self-awareness, commitment to personal development, learning agility and reflective capacity
• Ability to represent the credit union in a professional manner, verbally and in writing
• Basic understanding of the concept of productive capacity and its utilization
• Working knowledge of employment law/regulation (including but not limited to FLSA, Title VII of the Civil Rights Act, ADA, ADEA, GINA, ERISA, etc.)

Education

Required: Bachelor's degree

Schedule

Monday–Friday, 8:30 am–5:30 pm. Travel on occasion.

Compensation & Benefits

The expected pay range for this position is $125,429 – $141,689 annually. Final compensation is determined based on a variety of factors, including experience, skills, qualifications, internal equity, and geographic work location. This role may also be eligible for a bonus opportunity up to 10%.

Employees are eligible for a comprehensive benefits package, including: Medical, dental, and vision insurance; Pension; Paid time off and company holidays; Tuition reimbursement.

This position is onsite based in San Antonio, TX.