Enterprise Knowledge Management Technical Lead

DecisionPoint Corporation seeks a highly experienced Enterprise Knowledge Management Technical Lead to provide technical leadership for the implementation, integration, modernization, and continuous improvement of enterprise Knowledge Management (KM) capabilities supporting the United States Special Operations Command (USSOCOM). This position is located at MacDill Air Force Base, Tampa, Florida and is contingent upon contract award.

By applying to this position, you acknowledge and consent to having your resume included in an active competitive Government contract bid.

Responsibilities

• Lead the technical implementation, integration, and continuous improvement of enterprise Knowledge Management capabilities supporting USSOCOM.
• Design, configure, implement, and optimize enterprise Knowledge Management solutions utilizing Microsoft 365, SharePoint Online, Microsoft Teams, Power Platform, and approved enterprise collaboration technologies.
• Develop enterprise information architecture, metadata, taxonomy, content organization, and knowledge structures that improve information discoverability and operational effectiveness.
• Lead implementation of workflow automation, digital modernization, and business process improvement initiatives supporting enterprise Knowledge Management operations.
• Integrate Knowledge Management capabilities with existing enterprise collaboration platforms, records management systems, cybersecurity services, and other approved enterprise technologies.
• Collaborate with Government Knowledge Management Officers (KMOs), CDAO, CIO/J6 organizations, cybersecurity personnel, records managers, and enterprise stakeholders to ensure successful implementation of Knowledge Management capabilities.
• Develop and maintain technical standards, configuration documentation, governance artifacts, implementation guides, and standard operating procedures supporting enterprise collaboration technologies.
• Support phased deployment and enterprise rollout of Knowledge Management capabilities across Headquarters USSOCOM, Components, Theater Special Operations Commands (TSOCs), and mission partners while accommodating mission-specific operational requirements.
• Establish and enable Communities of Practice and enterprise collaboration capabilities that improve knowledge sharing, organizational learning, and operational synchronization.
• Provide technical leadership supporting enterprise adoption of collaboration technologies through demonstrations, technical guidance, user enablement, and implementation support.
• Assess existing Knowledge Management environments and recommend modernization, automation, and continuous improvement opportunities.
• Support Agile software delivery, DevSecOps initiatives, and continuous modernization efforts supporting enterprise Knowledge Management capabilities.
• Ensure compliance with cybersecurity requirements, records management policies, enterprise governance standards, and applicable Federal and DoD regulations.
• Support implementation of enterprise Knowledge Management capabilities across classified and unclassified operational environments.

Requirements

• Active Top Secret (TS) clearance with SCI eligibility based on a Single Scope Background Investigation (SSBI).
• Bachelor’s degree in Information Systems, Knowledge Management, Information Technology, Computer Science, Business Administration, or a related field. Master’s degree preferred.
• Minimum 10 years of experience supporting Department of Defense, Combatant Command, Joint, or Special Operations enterprise Knowledge Management, collaboration, or information management environments.
• Experience supporting a Combatant Command, Joint organization, or Special Operations organization.
• Experience serving as a Knowledge Management Lead, SharePoint Architect, Enterprise Collaboration Lead, or Microsoft 365 Technical Lead supporting mission-critical operations.
• Experience designing, implementing, configuring, and sustaining enterprise collaboration environments utilizing Microsoft SharePoint Online, SharePoint Server, Microsoft Teams, Microsoft 365, and Microsoft Power Platform technologies.
• Experience developing enterprise information architecture, taxonomy, metadata, knowledge organization, records integration, and content management capabilities.
• Experience implementing workflow automation, digital modernization, and business process improvement initiatives supporting enterprise Knowledge Management environments.
• Experience integrating enterprise Knowledge Management capabilities with existing collaboration platforms, records management systems, cybersecurity services, and enterprise technologies.
• Experience supporting phased deployment, implementation, adoption, and sustainment of enterprise Knowledge Management capabilities across geographically dispersed organizations.
• Experience supporting Agile software delivery, enterprise modernization, and DevSecOps initiatives.
• Experience supporting classified and unclassified collaboration environments.
• Experience developing technical documentation, implementation guides, governance artifacts, standard operating procedures, and user training materials supporting enterprise collaboration technologies.

Skills

• Extensive enterprise Knowledge Management implementation and technical leadership expertise.
• Strong understanding of Microsoft 365, SharePoint, enterprise collaboration technologies, and information architecture.
• Demonstrated ability to design, integrate, and modernize enterprise Knowledge Management capabilities supporting complex operational environments.
• Excellent communication and executive briefing skills.
• Strong collaboration, facilitation, and stakeholder engagement abilities.
• Ability to lead enterprise Knowledge Management implementation and modernization initiatives across geographically dispersed organizations.
• Strong understanding of knowledge governance, records management integration, and organizational knowledge-sharing practices.
• Strong analytical, organizational, and problem-solving skills.
• Ability to support dynamic mission requirements within high-tempo Special Operations environments.
• Ability to foster enterprise collaboration, innovation, and continuous improvement across the USSOCOM Knowledge Management environment.

Technical Knowledge

• Enterprise Knowledge Management principles and implementation methodologies.
• Microsoft 365.
• SharePoint Online.
• SharePoint Server.
• Microsoft Teams.
• Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Enterprise Search.
• Information Architecture.
• Metadata and Taxonomy.
• Records Management integration.
• Enterprise Collaboration technologies.
• Workflow Automation.
• Agile software delivery methodologies.
• DevSecOps concepts.
• ITIL principles and service management.
• Microsoft Office Suite.

Certifications

Candidate must possess one or more of the following active certifications at the time of hire:

• Certified Knowledge Manager (CKM); or
• Joint Enterprise Communications Capability (JECC) Knowledge Management Practitioner; or
• Project Management Professional (PMP).

Microsoft SharePoint, Microsoft 365, Microsoft Power Platform, or other Microsoft collaboration platform certifications are highly desired.