Enterprise Inside Sales Representative

About the Role

As an Enterprise Inside Sales Representative (ISR) on our Enterprise Sales team, you'll partner directly with Named Account Managers (GNAMs) to manage our highest-priority ("Conviction") accounts. This is a data-driven, AI-forward role where you'll use Claude daily to research accounts, maintain CRM hygiene, and craft effective outreach. This full-time position is based in Lehi, Utah, supporting sales across the US, APAC, and EMEA.

Responsibilities

• Own KHP (Knowledgeable, Helpful, Present) on every account, ensuring all communication is meaningful and impactful.
• Execute deal strategies and close business in collaboration with GNAMs.
• Use Claude for account research, CRM hygiene, and personalized outreach.
• Qualify prospect accounts, identify primary points of contact, and engage them promptly.
• Research ecommerce categories and high-growth brands/products on US marketplace platforms.
• Identify relevant stakeholders and tailor value propositions for each account.
• Network via LinkedIn and offline to build relationships and organize meetings.
• Set appointments with enterprise accounts and maintain accurate Salesforce records.
• Craft value-driven messages addressing each account's pain points.
• Collaborate with GNAMs on account plans and promptly flag ownership changes.
• Conduct inbound and outbound outreach via phone and email.

Qualifications

• Bachelor's degree in Business or related field.
• Proven track record of hitting quota.
• Experience in phone sales and lead qualification.
• Excellent written and verbal communication skills.
• Creative problem-solving abilities.
• Highly organized with meticulous CRM hygiene.
• Comfort using AI tools (specifically Claude) for daily tasks.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Preferred Qualifications

• Experience with Salesforce CRM.
• Prior use of Claude or similar AI tools in sales workflows.
• Familiarity with marketplaces like Amazon.
• International experience.
• Experience with LinkedIn Sales Navigator and Outreach.
• Proficiency in additional languages is a bonus.

Team Overview

You’ll work alongside the US sales team, reporting to the Director of Sales. This data-driven, results-oriented team values transparency and collaboration. Your performance will be measured through KHP scores, account hygiene, and pipeline contributions, all tied to compensation.

Company Culture

We seek individuals who are:

• Game Changers: Open-minded problem solvers who drive innovation and process improvements.
• Data Fanatics: Use data to identify problems, draw conclusions, and implement solutions.
• Partner Obsessed: Prioritize partner needs, deliver exceptional results, and create personable experiences.
• Team of Doers: Uplift teammates, take initiative, and hold themselves accountable.

Hiring Process

1. Initial phone interview with Pattern’s talent acquisition team.
2. Video interview with a sales leader.
3. Onsite interview with a panel of sales leaders.
4. Reference checks.
5. Executive review.

How to Stand Out

• Quantify professional accomplishments with specific data.
• Highlight how you’ll add value and make a difference at Pattern.
• Discuss relevant side projects related to data and analytics.

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match (100% of first 3%, 50% of next 2%)