Enterprise Digital Coordinator

About the role

The Enterprise Digital Coordinator supports the EIR Coordinator in implementing and maintaining UTEP’s digital accessibility program to ensure compliance with ADA Title II and applicable federal and state accessibility requirements, including WCAG 2.1 AA or later adopted standards. This role contributes to reducing institutional risk by supporting accessibility evaluation, remediation, training, reporting, and governance activities across university digital services, including websites, instructional materials, and third-party technologies.

Responsibilities

• Supports the implementation and ongoing operations of the University’s digital accessibility program.
• Assists in developing and executing strategies to achieve compliance with federal and state accessibility requirements.
• Participates in accessibility governance activities, including committees and policy reviews and updates.
• Collaborates with Information Resources, Marketing & Communications, Procurement, Legal, and academic units to integrate accessibility requirements into institutional workflows.
• Stays current on accessibility standards, regulations, and best practices to support ongoing compliance efforts.
• Supports the EIR Coordinator in tracking institutional accessibility progress.
• Reviews digital content, including websites, documents, course materials, and multimedia, and provides remediation guidance aligned with established standards.
• Conducts accessibility testing using automated tools, keyboard navigation, and assistive technologies (e.g., screen readers, magnifiers, voice recognition software) to validate accessibility beyond automated scan results.
• Analyzes accessibility scan reports to identify issues and measure progress.
• Collects, analyzes, and reports on accessibility data from enterprise tools and dashboards to support institutional reporting.
• Tracks remediation progress and supports prioritization of high-impact accessibility issues.
• Coordinates with Procurement and vendors to obtain and review accessibility documentation to support compliance evaluations.
• Maintains documentation related to digital accessibility compliance, including reviews, exception requests, and audit materials, ensuring records support progress tracking and audit readiness.
• Assists in developing and delivering digital accessibility training sessions and workshops.
• Provides accessibility support through the University’s ticketing system, including remediation guidance.
• Maintains the University’s digital accessibility website and guidance materials.
• Complies with all State and University policies.

Qualifications

• Education: Bachelor's degree in a technology-related field.
• Experience: Four years of experience evaluating the accessibility of digital content and systems using manual and automated testing tools, including assistive technologies (e.g., JAWS, NVDA, VoiceOver).
• Experience with digital accessibility standards such as the Web Content Accessibility Guidelines (WCAG).
• Experience using Microsoft 365, Adobe Acrobat Pro, or similar tools for digital content creation and remediation.
• Basic understanding of web content structure (HTML/CSS).

Skills

• Ability to analyze information and track progress across multiple efforts or projects.
• Strong organizational and documentation skills to support tracking and audit readiness.
• Ability to communicate technical concepts to both technical and non-technical audiences.

Benefits

Earliest Start Date: As soon as possible. Salary: Commensurate with experience.

Pay

Commensurate with experience.

Schedule

Standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends.

Benefits

Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans Retirement Programs Longevity Pay Paid Vacation & Sick Leave Paid Holidays Employee Discounts & Perks Employee Education Assistance program And much more!