Digital Coordinator

About the Role

Our client is seeking a Digital Coordinator to join their Digital Innovations organization, supporting digital platform delivery across mobile app experiences, digital services, and website enhancements. The ideal candidate will have strong digital project management skills, the ability to translate business needs into clear briefs and requirements, and a collaborative mindset to drive execution across marketing stakeholders, agencies, and global partners.

Responsibilities

• Serve as the point person for day-to-day mobile app activities, including localization, content updates, QA, and ticket management.
• Manage the website enhancement roadmap and bug fixes to support seamless feature rollout to markets.
• Support service localization and activation across AMER, EMEA, and SAPMENA markets.
• Manage the mobile app enhancement and service localization roadmap, ensuring cross-functional deliverables are met by assigned deadlines.
• Develop insights from analytics tools and take decisive action based on app, website, and service performance.

Requirements

• Proven track record in digital project management, including experience supporting large-scale initiatives.
• Strong marketing brief and business requirement development skills.
• Solid understanding of app and/or website management, including the full workflow from business requirements to wireframes (including UX) through QA testing.
• Experience with Sitecore, Amplience, ServiceNow, and Google Analytics.
• Strong communication and presentation skills, with the ability to synthesize complex information into clear, meaningful, actionable updates for a variety of stakeholders.

Qualifications

Not explicitly stated in the posting.

Skills

• Digital project management
• Marketing brief and business requirement development
• App and website management
• Analytics and data-driven decision making
• Communication and presentation skills

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

Location: New York, NY

Reporting to: Director, Digital Innovations

Opportunities: Help build and launch a best-in-class mobile app experience, support digital service activation across multiple regions, hands-on ownership of roadmaps and project plans, collaboration with global partners, and use analytics to drive continuous improvement.