Enterprise Data Analyst

Why Join Our Team?

The USO provides a rewarding and fulfilling work environment with a global mission. Our team is exceptional, offering generous paid time off, including volunteer days and military leave. We provide a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling.

As a Certified Great Place to Work®, our people have spoken:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

About the Role

The Enterprise Data Analyst supports the enterprise data function by serving as a first point of contact for data requests across the organization. This role conducts investigative and exploratory analyses and helps maintain the integrity and usability of enterprise data assets. It operates at the intersection of operational complexity and analytical inquiry, requiring the ability to navigate ambiguity, multiple competing priorities, and analytical tools to surface emergent issues and opportunities.

The Enterprise Data Analyst works across organizational functions and stakeholder types, translating requests and needs, scoping incoming requests, and identifying data inconsistencies across systems.

Responsibilities

• Conduct investigative and exploratory analysis across data sources and systems (using Python, SQL) to surface patterns, anomalies, and data quality issues that may impact business decisions and strategy.
• Serve as the primary cross-functional intake point for enterprise data requests, clarifying ambiguous asks, identifying underlying questions, and scoping work appropriately.
• Work across multiple enterprise systems to understand data flows, definitional divergences, and record degradation or conflicts over time.
• Translate between technical and non-technical stakeholders, including mission delivery program managers, fundraising staff, finance, and technical administrators.
• Support the documentation of data intake processes, operational workflows, and analytical findings to make the enterprise data function more accessible and scalable.
• Identify data quality issues, definitional inconsistencies, ontological drift, and systemic risks, escalating findings to inform data governance and remediation priorities.
• Contribute to the development of lightweight operational tools, scripts, and automated queries to reduce manual data handling across the organization.
• Other duties as assigned.

This is an in-person position located in Arlington, VA.

Requirements

• Bachelor’s Degree in a relevant field or equivalent demonstrated experience (e.g., public administration, research operations, public health or social science, policy analysis).
• 3-5 years of progressively responsible experience in a role requiring analytical and systems thinking applied to real operational problems.
• Relevant experience in nonprofit, government, military-adjacent, or mission-driven organizational contexts is a plus.
• Demonstrated proficiency in Python for data analysis and exploration; experience with SQL is preferred.
• Experience working with or alongside enterprise CRM platforms, particularly Salesforce Non-Profit Cloud, with an understanding of data integrity issues over time.
• Proven ability to work across functional teams with competing priorities and varying levels of data literacy, including communicating technical findings to non-technical audiences.
• Strong interpersonal, written, and verbal communication skills, with an emphasis on translating and framing complex information.
• Excellent problem-solving and critical-thinking abilities.
• Initiative, self-motivation, creativity, and a desire to innovate with strong attention to detail and quality.
• Ability to work independently and manage multiple projects simultaneously.
• Ability to learn and stay current with industry trends and best practices in enterprise data, analytics, and business intelligence.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities, including security, credit, and/or background screening, SOFA status, and a valid driver’s license.
• Must be a strong advocate of the USO’s mission to strengthen the well-being of the people serving in America’s military and their families.

Benefits

• Generous paid time off, including volunteer days and military leave
• Remarkable 401k match
• Comprehensive benefits
• Opportunities for training and education reimbursement

Pay

The salary range for this position is $76,000-$99,750. Compensation is determined based on geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements.

Employee Testimonials

• "The organization truly cares about the people who work here."
• "There is great consideration given to organizational core values, work-life balance, and the impact we can actually see."
• "Everyone is friendly and easy to talk to. We collaborate well together and share ideas to create fun activities for our overall goal in the community."
• "The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of."
• "The mission and opportunities to make a difference are amazing. The USO is one of the most forward-facing, frontline-serving nonprofits that I know of."