Enterprise Communications Assistant-PER DIEM

Per diem role focused on communication-related activities and routine clerical duties.

Responsibilities

• Operates telephone console, answers incoming calls on the main number, and extends calls to the appropriate extension.
• Places authorized outside calls according to policy.
• Performs communications and emergency activities, including paging authorized personnel, announcing visiting hours, and other notifications.
• Answers general caller questions per policy and exchanges patient room-change information with hospital floors.
• Answers TTY (phone for the deaf) promptly.
• Logs difficult or questionable calls and alerts management.
• Maintains records, files, and cards for charge adjustments, admissions, and other information.
• Responds to office alarms by notifying the appropriate office.
• Disseminates patient contact information, including telephone and room numbers.
• Expedites calls and uses MED-HELP to access patient information.
• Makes routine decisions within defined parameters for assigned tasks.
• Assists in implementing communications projects and strategies.

Requirements

• High School Diploma or equivalent.
• 0–1 years of relevant experience.
• Ability to communicate in English and learn console operations and related duties.
• Flexibility to work weekends and holidays as needed for per diem shifts.

The salary range and/or hourly rate is a good-faith estimate of potential base compensation at the time of this posting and may be adjusted based on factors such as location, specialty, experience, education, credentials, and internal equity.