Enterprise Business Analyst
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About the role
The Enterprise Technology organization within Cloud and Information Services (CIS) is seeking an experienced Enterprise Business Analyst who is passionate about solving complex challenges and creating meaningful business impact. In this highly visible role, you'll collaborate with leaders and stakeholders across SAS to uncover opportunities, streamline processes, and deliver innovative solutions that transform how we work. Your insights and recommendations will help influence strategic decisions, improve operational effectiveness, and enable the success of key enterprise initiatives. As a trusted partner in business transformation, you'll lead end-to-end process analysis and improvement efforts that span multiple organizations and technologies. From identifying automation opportunities and driving operational efficiencies to defining future-state capabilities and guiding organizational change, you'll play a pivotal role in shaping the future of SAS.
Responsibilities
- Develop a deep understanding of enterprise and organizational systems, processes, and workflows.
- Serve as an internal consultant and liaison between the business and technical community to foster collaboration, clear and transparent communication to ensure mutually beneficial solutions, and build deep relationships and trust with business partners.
- Analyze and document current-state processes, identify improvement opportunities, and define future-state recommendations to contribute to the Enterprise Technologies product roadmap.
- Collaborate with cross-functional teams to translate business requirements into clear, actionable technical solutions.
- Use a variety of techniques and tools to capture business requirements while partnering with internal business units to support successful delivery of enterprise and organizational objectives.
- Engage in the end-to-end project lifecycle by leading requirement gathering sessions and workshops to develop and implement enterprise business applications and services.
- Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
- Embrace curiosity, passion, authenticity, and accountability—values that influence everything we do.
Requirements
- Bachelor’s degree in a quantitative field, preferably Information Systems or a related discipline.
- Minimum 5 years of experience in business process analysis, systems documentation, and requirements elicitation.
- Proven experience in establishing trusted partnerships and influencing outcomes across cross-functional teams and senior leadership.
- Experience in communicating complex business and technical concepts clearly and effectively across diverse audiences.
- Results-driven contributor with strong execution discipline to drive multiple initiatives forward concurrently.
- Ability to communicate complex topics visually and verbally to accelerate shared understanding and decision-making.
- Credible change agent who identifies opportunities for improvement and helps the organization successfully navigate transformation.
- Equivalent combination of related education, training, and experience may be considered in place of the above qualifications.
Skills
- Business Acumen: Using knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results; using understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics.
- High-Impact Communication: Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions.
- Inspiring Excellence: Driving high standards; tenaciously working to meet or exceed challenging goals; defining success by goal achievement and continuous improvement.
- Ability to translate business needs into functional and technical requirements.
- Experience with the Software Development Life Cycle (SDLC) using both Agile and Waterfall methodologies.
- Experience with Atlassian Jira for business requirement development and project management.
- Experience with ServiceNow, Oracle Fusion, and Microsoft O365.
- Experience acting as a trusted advisor on large, enterprise-scale projects.
- Experience preparing and delivering executive communications for enterprise-scale projects.
Benefits
- Comprehensive medical, prescription, dental, and vision plans with multiple options:
- PPO with low annual deductible and copays.
- HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
- Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan, including a pharmacy. For those not local to HQ, prescriptions are shipped at no additional charge.
- Industry-leading 401k plan.
- Tuition Assistance Program and resources to support professional development.
- Generous time away, including:
- Vacation time and a variety of paid holidays.
- U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off and parental leave.
- Unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
Applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status.