Enterprise Application Analyst

Essential Duties and Responsibilities

• Support and optimize data integrations between enterprise applications to improve performance and reliability.
• Collaborate with departments across the University to analyze workflows, identify process improvements, and implement automation solutions.
• Monitor system performance and application integrations to ensure they align with institutional goals and business requirements.
• Serve as the primary technical and functional support for:
• Slate – Admissions (Online and International)
• Sunapsis – Office of International Services
• JICS – Campus Portal
• Provide backup support for system-related tasks in the Student Information System (Jenzabar) for departments such as the Business Office, Financial Aid, and the Registrar’s Office.
• Create and support Power Automate workflows and other Microsoft Power Platform solutions to streamline business processes and improve data accuracy, efficiency, and user experience.
• Deliver exceptional customer service through timely and clear written and verbal communication.
• Document system processes, procedures, and best practices.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent relevant experience is preferred.
• Preferred Experience:
• Proficiency in Microsoft SQL Server, including experience with stored procedures and database programming.
• Experience with reporting tools such as Power BI, SSRS, or similar platforms.
• Familiarity with ETL tools, particularly Microsoft SSIS or comparable solutions.
• An ability to independently manage multiple tasks, projects, and support tickets in a fast-paced environment.
• Strong analytical and troubleshooting skills with attention to detail.
• A high level of discretion and ability to maintain confidentiality.
• Experience in a higher education IT environment is strongly preferred.

Benefits

• Outstanding Benefits
• Health – medical, dental, vision, flex spending, HSA accounts
• Life Insurance – a variety of voluntary life options are available along with an employer-paid employee life policy valued at 1½ times annual salary
• Financial Insurance – employer-paid Long Term Disability and voluntary Short-Term Disability, Accident, Hospital Indemnity, and Critical Illness options are available
• Paid vacation and sick time
• Retail – after one year of full-time service, you are eligible for an employer contribution of 5% and up to an additional 5% employer match
• Education – after 6 months of full-time service, undergraduate education benefits are available for employee, spouse, and dependent children

Pay

The salary is competitive and commensurate with experience and qualifications.