Enterprise Account Manager

About the Role

We are seeking an Account Manager, Enterprise to drive hyper-growth within a selected portfolio of our most important and strategic customer accounts.

Responsibilities

• Achieve annual and quarterly revenue targets
• Identify up-sell, cross-sell, and expansion opportunities
• Ensure a continuous pipeline of qualified opportunities through prospecting methods such as research, networking, cross-selling, cold calling, exhibitions, and partnerships
• Provide timely and accurate pipeline forecasts and reporting
• Organize meetings with key stakeholders to pitch Sales Enablement and the Showpad platform
• Help steer the creation of high-quality sales collateral for customer-specific Account-Based Marketing (ABM)
• Steer and manage a lead generation plan executed and nurtured by your dedicated Business Development Representative (BDR)
• Develop an account plan and strategic "chessboard" for each key account
• Work with clients to promote Showpad’s product capabilities through joint events, marketing strategies, and community calls
• Negotiate contracts and SLAs that align with company objectives
• Effectively utilize organizational resources to support the sales process
• Indirectly lead an account support team of technical and customer success resources
• Collaborate with internal teams to ensure a complete understanding of client needs
• Support the establishment of strong, lasting client relationships
• Identify and report on market trends, competitor activity, customer demand, and buying process developments

Key Performance Indicators

• Revenue forecasted and achieved on a quarterly and annual basis
• Value and quality of leads and opportunities
• Client satisfaction (feedback, contract renewal, etc.)
• Contribution to overall effectiveness of sales, marketing, and service delivery (idea generation, participation, reporting, and continuous improvement)

Requirements

• 4+ years of experience selling software solutions
• Proven track record (3+ years) of reaching and exceeding sales targets
• Degree-level education with strong verbal and numerical skills
• Ability to present effectively
• Experience selling to C-level executives
• Proven abilities in negotiation and closing deals
• Experience leading and winning RFPs
• Ability to demonstrate ownership, set goals, and prioritize effectively
• Proven experience in account start-up and transition into account and operational management
• Ability to work effectively with cross-functional teams (presales, customer success, product managers, operational support, etc.)
• Proven ability to support organizational and team goals in a cooperative, international setting

Location Availability

• Austin: Twice a month in-office
• Boston/Chicago: Hybrid working model
• Remote: Available across the U.S.

Benefits

• Inclusive and diverse work environment celebrating authenticity
• Paid parental leave
• Paid holidays, including Juneteenth
• Paid time off to vote
• Paid time off to volunteer at non-profit organizations
• Personal development opportunities
• Professional stretch assignments