Enterprise Account Manager

Responsibilities

• Manage and oversee defined territory/named accounts through relationships with ISV’s, OEMs.
• Possess and prospect new customers and close new business.
• Conduct heavy outbound business-to-business solution-based sales via telephone and face-to-face interactions.
• Visit customer sites to gain a better understanding of the customer’s business needs and environment.
• Cook up and conduct marketing presentations.
• Use existing customer and new lead information to develop and increase the sales of Lowry Solutions products and services.
• Work individually, and as a team, to meet/exceed individual and/or team sales targets and goals.
• Track sales deals through closing and obtain approval on final sales contracts.
• Develop open and on-going communication to ensure that opportunities are not missed, and problems are addressed and resolved promptly.
• Develop and nurture OEM and ISV relationships in the territory to remain the one point of contact for the OEM sales rep per territory.
• Ensure products are delivered on time. Monitor inventory levels to avoid product shortages.
• Forecast long range product sales, inventory levels and product needs, and communicate related information regularly to management.
• Ensure long-term customer retention and relationship by researching and developing existing customers, as well as new leads.
• Engage customer in forward-looking projects and equipment lifecycle management.
• Resolve all customer requests, complaints and problems. Must attain favorable customer satisfaction.
• Maintain effective working relationships, communication, and coordination with all co-workers, and management.

Requirements

• Absorbed or earned an Associate's or Bachelor's degree in Business Administration or Marketing.
• Direct sales and account management experience may substitute for education preferences.
• Three (3) years successful regional sales/account management experience in Information Technology services or product sales.
• Demonstrated progressive sales experience with technology products to industrial or supply chain customer.
• Experience in the AIDC industry including Vision is a plus.
• Experience selling complex solutions to complement proven hardware sales.
• Working knowledge of Salesforce.
• Previous sales experience meeting face-to-face, either with current or prospective customers required.
• Must have knowledge of outside sales strategies and techniques.
• Experience working within ERP and CRM applications is a plus.
• Must possess excellent communication skills (both written and verbal).
• Working knowledge of Microsoft Suite (Word, Excel, Outlook).
• Outstanding organizational and time management skills.
• Ability to travel 50% of the time.