Enterprise Account Manager

About the role

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team.

Responsibilities

• Manage a portfolio of top-tier assigned customers within Southwest markets
• Develop new business from existing clients
• Actively seek expansion opportunities to grow overall client revenue
• Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
• Own both growth and retention metrics for a portfolio of customer accounts
• Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
• Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
• Identify, prioritize, and track progress towards key account metrics and annual quota
• Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
• Collaborate with internal stakeholders across product, engineering, community operations, and finance
• Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

Requirements

• 3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
• Consistent achievement of sales goals
• Excellent communication skills and a consultative approach to identifying problems and finding solutions
• Takes ownership of problems and proactively seeks timely resolution
• Proficient in Salesforce
• Ability to play well with members of your team through collaboration and sharing of learned insights
• Passion for Instawork and a strong motivation to maximize revenue and impact on the business
• Drive and willingness to exceed expectations with a strong work ethic
• Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
• An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

Qualifications

• Base salary: $90,000
• OTE: $150,000 (uncapped sales incentive pay)
• Eligible for equity in the form of stock options
• Eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity

Skills

• Business acumen
• Strong motivation to maximize revenue and impact on the business
• Collaboration and sharing of learned insights
• Entrepreneurial spirit
• Strategic and creative thinking
• Understanding industry and customer trends
• Passion for Instawork

Benefits

• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity