Enterprise Account Manager - AI Solutions

About the role

Join our mission to shape the future of AI voice technology. Our AI & Dataset team is seeking a motivated Account Manager dedicated to driving client success and long-term retention.

Responsibilities

• Prospecting potential business deals by contacting potential partners; discovering and exploring opportunities.
• Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers and prospects. Serve as their primary point of contact and exceed their expectations.
• Involvement in negotiating Statement of Work (SOW) with clients and facilitating project requests in a purpose-driven environment.
• Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Prospecting for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts.
• Navigate complex organizational structures and identify executive sponsors and champions.
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities, and deliver repeatable and predictable bookings.
• Create customized proposals, pricing, and business cases tailored to enterprise clients’ needs.
• Maintain a robust, accurate pipeline in the CRM (e.g., Salesforce).
• Work closely with Professional Services to ensure smooth onboarding and long-term satisfaction.

Requirements

• Previous on-the-job experience in an individual contributor in a sales position with a proven track record of achieving targets.
• Proven track record of closing complex enterprise deals.
• Proven ability to identify and build relationships with senior-level decision-makers.
• Proven ability to listen, extrapolate information, and leverage resources to effectively provide solutions to customer needs.
• Strong interpersonal and customer interface skills.
• Strong contract negotiation and objection-handling abilities.
• Strong verbal and written communication skills.
• Strong contract negotiation and objection-handling abilities.
• Experience with Salesforce CRM is considered an asset.

Benefits

• Generous Vacation: Paid vacation days, pro-rated in your first year based on your start date.
• Personal Time: Take care of what matters with paid personal days.
• Comprehensive Health Coverage: Access to health and dental benefits.
• Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment.
• Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance.
• Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more.
• Community Impact: 8 hours of paid volunteer time annually.
• A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it).

Pay

OTE Range: $150,000-$230,000

Schedule

Remote Work Details: While you are always welcome at our Ontario hub, your attendance is optional. If we ever require your presence for a specific event, we’ve got you covered: travel and accommodations will be fully funded.