Enterprise Account Executive - Central

About the role

We're looking for an Enterprise Account Executive to join our knowledgeable sales team. This is an exciting opportunity for someone who thrives in a fast-paced, entrepreneurial environment, and has a proven track record of driving new business and delivering strategic solutions to top-tier clients.

Responsibilities

• Drive Sales Excellence: Develop and execute strategic plans to uncover new opportunities and build relationships across multiple departments, including CX, IT, and executive leadership
• Solution Selling: Position Crescendo’s Augmented AI solutions as the key to solving enterprise customer experience challenges. Tailor presentations, demos, and proposals to meet the unique needs of each client and clearly articulate the ROI of our solutions
• Customer Engagement: Build long-term relationships with C-level executives and other senior stakeholders. Serve as a trusted advisor, providing insights into industry trends and best practices in customer experience, AI, and automation
• Cross-Functional Collaboration: Work closely with our product, marketing, and customer success teams to ensure alignment on client needs and expectations, ensuring the seamless delivery of solutions post-sale
• Market Expansion: Identify and pursue new business opportunities within your assigned region, expanding Crescendo’s footprint within key accounts and verticals
• Achieve Sales Targets: Consistently meet and exceed sales quotas while maintaining a high level of professionalism and client satisfaction. Track progress and ensure timely reporting to leadership on sales activities, forecasts, and pipeline status
• Thought Leadership: Represent Crescendo at industry events, conferences, and networking sessions. Become a thought leader in the AI and customer experience space by sharing insights, case studies, and success stories with clients and prospects

Requirements

• Proven Success: 3+ years of experience in Enterprise sales, specifically in CX, AI, or similar technology solutions. You should have a strong history of closing complex, multi-million-dollar deals and managing relationships with large, global enterprises
• Consultative Approach: A deep understanding of consultative selling and the ability to engage C-level decision-makers in strategic discussions around AI and customer experience
• Self-Starter: Ability to take ownership and lead initiatives independently while working effectively in a team-oriented, collaborative environment
• Relationship Building: Exceptional interpersonal and communication skills. You know how to build trust and rapport with internal and external stakeholders at all levels
• Sales Acumen: Strong understanding of the sales process and proven ability to manage a complex sales pipeline
• Problem Solver: Ability to think critically and creatively to design solutions that align with the unique needs of each client, while delivering tangible value
• Adaptability: Comfort in navigating a fast-paced, dynamic environment with changing priorities

Qualifications

• Proven success in Enterprise sales
• Experience in CX, AI, or similar technology solutions
• Strong history of closing complex, multi-million-dollar deals
• Ability to engage C-level decision-makers in strategic discussions
• Exceptional interpersonal and communication skills
• Strong understanding of the sales process
• Ability to design solutions that align with unique client needs
• Comfort in a fast-paced, dynamic environment

Skills

• Enterprise sales experience
• Consultative selling
• Building long-term relationships with C-level executives
• Collaboration with product, marketing, and customer success teams
• Identifying and pursuing new business opportunities
• Managing sales targets and reporting
• Representing Crescendo at industry events and conferences
• Sharing insights and success stories with clients and prospects

Benefits

• Remote working arrangements
• Competitive base salary
• Generous paid time off
• An attractive benefits package including medical, dental, and vision options
• Training and professional development opportunities
• The chance to be part of a high-performing, purpose-driven team
• A front-row seat to one of the fastest SaaS growth stories of the decade

Pay

Competitive base salary

Schedule

Remote position with flexibility in location; Proximity to major markets is a plus. Travel may be required to meet with clients and attend key events.