Enterprise Account Executive

About the role

The Enterprise Account Executive is responsible for outside sales to enterprise level commercial customers, including large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

Responsibilities

• Conduct proactive outside sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
• Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention
• Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
• Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
• Respond to demand sales requests
• Supports others within the sales/service team to achieve customer satisfaction
• Other duties as assigned

Requirements

• Minimum 5 years' experience selling B2B in technology environment
• Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
• Exceptional presentation, negotiation and closing skills
• Seasoned experience building a base of business
• Ability to sell to C level executives within an organization
• Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning
• Technical skills related to network and transmission design and local access services
• Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
• Operational understanding of telecommunications ordering, provisioning, and billing processes
• Working knowledge of general marketing principle tools and processes
• Skills necessary for decision making and maintaining customer retention
• Strong interpersonal skills
• Ability to act like an Entrepreneur is a necessary attribute
• Ability to effectively operate in a highly dynamic environment
• Ability to communicate by telephone, correspondence, and in person
• Ability to problem solve and ability to see big picture
• Must have basic computer, typing and mathematics techniques
• Ability to operate standard office equipment, to include personal computer, telephone, printer, copier, facsimile machine, and calculator
• Ability to stay focused and remain composed during peak periods & when dealing with challenging situations
• Must have valid driver's license with clean driving record

Pay

• Base salary range: $73,800 - $82,000 annually, plus opportunities for bonus, benefits and commission, if applicable
• Commissions at plan: Targeted commissions at full attainment are $32,400
• Sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets