Enrollment Tech Consultant

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

About the role

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week.

The Opportunity: Collaborates with Voluntary Solutions Manager to determine best suited Benefit Counselors per Client demographics and needs to obtain most successful results for multiple types of enrollment events.

Responsibilities

• Coordinate the necessary support for group meeting and benefit fair requests
• Manage expectations for meeting through contact with both internal and external clients. This role would be responsible for communicating the enrollment support to Enrollment Managers, Sales and Service teams
• Conduct case preparation training with Benefit Counselor resources for each case
• Order materials or technology needed for the enrollment event and review for accuracy
• Create enrollment event schedules and sign up sheets for on-site employees
• Ensure all pre-communication and enrollment materials are requested and delivered for all the enrollment events
• Identify and secure appropriate resources for enrollment events based upon set criteria

Requirements

• Enrollment or insurance industry experience preferred
• High School Diploma; Bachelor’s Degree preferred

Skills

• Strong organizational skills, accurate and detail-oriented
• Collaborative workstyle and comfortable navigating across multiple business units
• Excellent communication and presentation skills with ability to represent Sun Life effectively
• Ability to manage competing priorities, work effectively and independently within time constraints

Pay

The salary range for this role is $58,800 - $88,200. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business.

Benefits

• Generous vacation and sick time
• Market-leading paid family, parental and adoption leave
• Medical coverage
• Company paid life and AD&D insurance
• Disability programs
• Partially paid sabbatical program
• 401(k) employer match
• Stock purchase options
• Employer-funded retirement account
• Flexible, inclusive and collaborative work environment that supports career growth

Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We encourage applications from qualified individuals from all backgrounds.