Enrollment Specialist
Volunteers of America National Services (VOANS) · Lanham, MD · 4 wk ago
On-siteOTHR$64k–$72k/yrFull-time
About the role
The Enrollment Specialist obtains initial information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate. Promotes the Senior Community Care Program to potential participants and community agencies.
Responsibilities
- Receives and provides information to referrals to the Senior Community Care Program
- Refers individuals to other appropriate resources as indicated
- Affirms potential PACE participants in home, nursing homes, hospitals or other settings as part of the intake process
- Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate
- Aids potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies
- Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment
- Aids in financial eligibility process for Senior Community Care participants
Requirements
- A Bachelor's Degree in business, or a health or human services field, sales experience or a high school diploma and office assistant training (preferably health care specific)
- Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks
- Must have a valid driver’s license, proof of insurance and have means of transportation within one hundred (100) miles or more daily
- Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- Knowledge about the PACE model and philosophy of care
Pay
$64,000-$72,000/Annually
Schedule
Monday-Friday 8:00 AM-5:00 PM