Enrollment Specialist

Responsibilities

Conducts the enrollment process with the person served and their circle of support (i.e., families, guardians) in a timely manner.

Ensures enrollment documents are complete and accurate.

Recommends improvements to internal process/systems to prevent future issues and to enhance service experience.

Maintains confidentiality and HIPAA compliance.

Upholds company values and mission.

Other duties as assigned.

Requirements

Associate degree or Bachelor’s Degree in Business, or Human Services/Social Work, or Marketing/Communication is preferred.

Will consider candidates with experience relevant to the position.

1 year of experience in a related field.

Strong oral and written communication skills.

Personal computer skills, specifically Microsoft Office products.

Knowledge of principles and processes for providing customer service.

Strong ability to participate in a highly effective team.

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology.

Have or willing to obtain a Notary Public license.

Qualifications

Work is performed in a remote office setting as well as community-based settings.

Frequent travel is required.

Benefits

Flexible paid time off.

Competitive wages & benefits.

Meaningful opportunities for professional growth.