Enrollment Specalist

Action Plan Timeline

• Month 1: Training on new role, including shadowing and completion of new hire onboarding process.
• The contractor will begin working independently, with hands-on support and monitoring of the supervisor, on enrollment-related tasks. These include enrollment and disenrollment functions, transcribing approved PASRR determinations into the TMED system, and assisting with redetermination processes.
• Weekly check ins to occur with the supervisor to monitor productivity and answer questions.
• Months 4-10: The contractor will be fully independent in role and providing support with enrollment tasks. This will also include providing required reports, as needed, to supervisor. In months 9 and 10, supervisor and contractor will begin discussing transition plan for tasks, to include a review of eligibility system implementation related tasks that are close to completion or have already been completed.
• Months 11-12: The contractor will work with the enrolment team on transitioning responsibilities to team members and finalizing outstanding work tasks. The contractor and supervisor will create a transition plan to minimize transition-related gaps, ensuring compliance with Rules and required timeframes.

Minimum Qualifications

• Graduation from an accredited college or university with a bachelor's degree or graduation from an accredited college or university with an associate degree and two years of qualifying professional experience
• Excellent verbal and written communication skills
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
• Excellent time management skills and ability to multitask and prioritize work in order to meet specific timeframes and deadlines with minimal supervision
• Keen attention to detail and adherence to deadlines
• Organization
• Self-motivated and able to thrive in a fast-paced and results-driven environment
• Critical thinking and problem-solving skills