Enrollment Services - Enrollment Processor 160-1017

Job Summary

This position is responsible for maintaining the entry and maintenance of the customer database. Maintains customer files and data according to regulations.

Key Responsibilities

• Generates customer correspondence and distributes information.
• Creates and maintains customer eligibility in the database.
• Reviews information to determine requirements.
• Reviews and processes enrollment information to ensure compliance with all regulations.
• Communicates with internal and external customers as it pertains to enrollment information.
• Accountable for meeting quality and production benchmarks as determined by management.

Qualifications

• Possess strong oral and written communication skills.
• Self-motivated with the ability to handle multiple tasks and work with minimal supervision.
• Strong organizational skills.
• Able to work effectively with personnel at various levels.
• Must have high attention to detail.
• Successful completion of Health Care Sanctions background check.
• Proficient in Microsoft office applications.

Education/Experience

• High school diploma or equivalency.
• Two years working in an administrative function for a health care institution, insurance company or medical group preferred.