Jobs · Management · Massachusetts

Enrollment Operations Director, Alpha - $200,000/year USD

Crossover · Boston, MA · 1 mo ago
Management$200k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. We need to parse the posting. Key info: - Many enrollment positions... description about role. - "What You Will Be Doing" bullet list. - "What You Won’t Be Doing" bullet list. - "Enrollment Operations Director" maybe title but we shouldn't repeat as heading. - "Key Responsibilities" paragraph. - "Basic Requirements" bullet list. - "Nice-to-have Requirements" bullet list. - "About Alpha" paragraph. - "Working with us" paragraph: full-time W2 employee, immediate access to benefits, all roles year-long, compensation $200,000 USD/year, payment period weekly. - Also relocation assistance provided. - Location list: La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, South Bay. - "This is a full-time, salaried, on-campus position." - "Relocation assistance is provided." - "Willingness to reside in or relocate within 60 days to one of these California markets..." - "Authorized to work in the United States without requiring visa sponsorship." - "Crossover Job Code: ..." we should drop as minor metadata. We need sections: maybe About the role (description), Responsibilities (What You Will Be Doing + Key Responsibilities + What You Won’t Be Doing?), Requirements (Basic Requirements), Qualifications (maybe Nice-to-have?), Skills (maybe not explicit), Benefits (relocation assistance, benefits, W2, year-long), Pay (compensation $200k/year, weekly), Schedule (full-time, on-campus). Also maybe About the company (About Alpha). Could treat as About the role or About Alpha. We must not create sections with filler like "not specified". So only include sections where we have content. Let's gather content: About the role: The initial paragraphs describing the position, mission, etc. Could be "About the role". We'll put that as

About the role

with

containing the descriptive text (multiple paragraphs maybe combined). Must preserve all substantive info; we can split into multiple

but okay. Responsibilities: Combine "What You Will Be Doing" bullet list, "Key Responsibilities" paragraph, and "What You Won’t Be Doing" bullet list (maybe as responsibilities but could be separate). We'll make a

  • for duties. For "What You Won’t Be Doing" maybe also list but could be separate section? The instruction: Use
    • for any list of duties/requirements/benefits. So we can include both "Will Be Doing" and "Won’t Be Doing" as lists under Responsibilities? Might be odd but okay. Could separate into Responsibilities and What You Won't Be Doing as separate sections but they'd be thin. Better to combine into Responsibilities with two lists: "What You Will Be Doing" and "What You Will NOT Be Doing". We'll keep as separate
        with headings? But we cannot add extra headings inside? Could use

        to introduce each list. That's fine. Requirements: Basic Requirements list. Qualifications: Nice-to-have Requirements list. Skills: Not explicitly listed; maybe we could infer but better not to create if no specific content. So skip Skills. Benefits: Relocation assistance, immediate access to benefits, W2 employee, year-long positions. Also maybe "full-time, salaried, on-campus position". That's more schedule/benefits. We'll create Benefits section with those items. Pay: Compensation $200,000 USD/year, payment period weekly. Schedule: Full-time, on-campus (maybe also mention relocation assistance? but that's benefit). We'll put Schedule: full-time, on-campus. We must not include boilerplate like EEO, legal, etc. Already removed. Now produce HTML fragment. We need to ensure we don't include markdown fences. Let's craft. First, About the role paragraph(s). Combine the initial descriptive text up to "This is your responsibility." plus maybe the paragraph about "We welcome applicants..." etc. Let's extract. Original text: "Many enrollment positions are designed to maximize volume. This position is designed to safeguard standards. Alpha is developing one of the most forward-thinking school models globally. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely achieve learning gains that exceed national averages, supported by measurable results. Afternoons are reserved for deeper exploration, self-directed work, and practical competency development. The model delivers. But its success depends on enrolling the right families. This is your responsibility. You will lead the entire enrollment process for a campus, beginning with initial inquiry and concluding with onboarding. This is not a pass-off function. You determine how families perceive us, how thoroughly they grasp the model, and whether enrollment choices are made with appropriate understanding. You will evaluate compatibility, facilitate substantive discussions, and advise against enrollment when that serves the best interest of all parties. The objective is not enrollment maximization. The objective is strategic alignment. We welcome applicants from elite service sectors outside conventional education: independent schools, competitive admissions programs, high-end hospitality, executive concierge services, exclusive membership communities, or entrepreneurs who have directly overseen premium client experiences from start to finish. What counts is your capacity to execute a thoughtful, multi-phase process with sound judgment, precision, and accountability. If your career has centered on delivering exceptional service where credibility, professionalism, and experience design define the brand, this role will be recognizable—just directed toward work that genuinely transforms outcomes. This is a full-time, salaried, on-campus position. We are hiring in La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, South Bay. Relocation assistance is provided." Then after that: "What You Will Be Doing" list. Then "What You Won’t Be Doing" list. Then "Enrollment Operations Director Key Responsibilities Lead and deliver a high-integrity, selective enrollment process that attracts and converts aligned families while preserving the academic rigor and operational standards of the Alpha model." Then "Basic Requirements" list. Then "Nice-to-have Requirements" list. Then "About Alpha" paragraph(s). Then "Working with us" paragraph. We need to ensure we preserve all substantive info. So we need to include the location list, relocation assistance, etc. Let's structure:

        About the role

        Many enrollment positions are designed to maximize volume. This position is designed to safeguard standards. Alpha is developing one of the most forward-thinking school models globally. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely achieve learning gains that exceed national averages, supported by measurable results. Afternoons are reserved for deeper exploration, self-directed work, and practical competency development. The model delivers. But its success depends on enrolling the right families. This is your responsibility. You will lead the entire enrollment process for a campus, beginning with initial inquiry and concluding with onboarding. This is not a pass-off function. You determine how families perceive us, how thoroughly they grasp the model, and whether enrollment choices are made with appropriate understanding. You will evaluate compatibility, facilitate substantive discussions, and advise against enrollment when that serves the best interest of all parties. The objective is not enrollment maximization. The objective is strategic alignment. We welcome applicants from elite service sectors outside conventional education: independent schools, competitive admissions programs, high-end hospitality, executive concierge services, exclusive membership communities, or entrepreneurs who have directly overseen premium client experiences from start to finish. What counts is your capacity to execute a thoughtful, multi-phase process with sound judgment, precision, and accountability. If your career has centered on delivering exceptional service where credibility, professionalism, and experience design define the brand, this role will be recognizable—just directed toward work that genuinely transforms outcomes. This is a full-time, salaried, on-campus position. We are hiring in La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, South Bay. Relocation assistance is provided.

        That covers location and relocation. Now Responsibilities:

        Responsibilities

        What You Will Be Doing:

        • Leading the complete enrollment experience for prospective families, from initial outreach through final onboarding.
        • Facilitating fit-assessment dialogues to evaluate compatibility before introducing solutions or proposing further engagement.
        • Overseeing 20+ concurrent family engagements across various enrollment stages, maintaining full transparency on progress and follow-up actions.
        • Directing campus visits, student shadow days, and decision-stage discussions that articulate outcomes, standards, and the ideal candidate profile.
        • Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable accurate forecasting, prioritization, and service excellence.

        Key Responsibilities:

        Lead and deliver a high-integrity, selective enrollment process that attracts and converts aligned families while preserving the academic rigor and operational standards of the Alpha model.

        What You Won’t Be Doing:

        • Applying transactional or aggressive sales methods.
        • Accepting families who are poorly matched in order to meet a quota.
        • Supervising a sizable team or working through complex approval hierarchies.
        • Distributing responsibility for the family experience across multiple staff members.
        • Operating remotely. This position is campus-resident by structure.
        We could combine but fine. Now Requirements:

        Requirements

        • 3+ years providing premium, individualized service in settings where service excellence directly influences brand perception (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently managed client services).
        • Proven ownership of a complete client, admissions, or enrollment lifecycle from initial inquiry to onboarding completion.
        • Experience managing 20+ client, guest, or family accounts concurrently at varying stages, supported by a structured tracking and prioritization methodology.
        • Ability to supply specific instances of consultative guidance, including occasions when you advised against your own offering due to poor fit.
        • Professional correspondence experience with C-level executives, high-net-worth clients, or discerning audiences.
        • Willingness to reside in or relocate within 60 days to one of these California markets: La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, or South Bay.
        • Authorized to work in the United States without requiring visa sponsorship.
        Now Qualifications (Nice-to-have):

        Qualifications

        • Background in competitive private school admissions or selective program recruitment.
        • History in premium hospitality, VIP client services, or executive-level administrative support.
        • Experience designing or optimizing enrollment workflows, standard operating procedures, or service protocols.
        • Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity.
        Now Benefits:

        Benefits

        • Immediate access to benefits (W2 employee).
        • All roles are year‑long positions.
        • Relocation assistance is provided.
        Now Pay:

        Pay

        The compensation level for this role is $200,000 USD per year, paid weekly.

        Now Schedule:

        Schedule

        Full‑time, salaried, on‑campus position.

        We might also include About Alpha as a section maybe "About the company" but we already have About the

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