Enrollment Operations Director, Alpha - $200,000/year USD
About the role
... paragraph summarizing role ...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Benefits
Immediate access to benefits (see support link).
maybe include link? The link is https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only. We can include as .Pay
$200,000 USD per year, paid weekly.
Schedule
Full-time, salaried, on‑campus position; year‑long role.
We need to ensure we don't invent or summarize away detail. Must preserve all substantive info. Let's extract details precisely. From posting: Intro paragraph: Many enrollment positions... This position is designed to safeguard standards. Alpha is developing one of the most forward-thinking school models globally... etc. We'll need to preserve that as About the role. Let's copy the descriptive paragraphs up to "This is your responsibility." Actually we need to include all substantive info. Let's extract: "Many enrollment positions are designed to maximize volume. This position is designed to safeguard standards. Alpha is developing one of the most forward-thinking school models globally. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely achieve learning gains that exceed national averages, supported by measurable results. Afternoons are reserved for deeper exploration, self-directed work, and practical competency development. The model delivers. But its success depends on enrolling the right families. This is your responsibility. You will lead the entire enrollment process for a campus, beginning with initial inquiry and concluding with onboarding. This is not a pass-off function. You determine how families perceive us, how thoroughly they grasp the model, and whether enrollment choices are made with appropriate understanding. You will evaluate compatibility, facilitate substantive discussions, and advise against enrollment when that serves the best interest of all parties. The objective is not enrollment maximization. The objective is strategic alignment. We welcome applicants from elite service sectors outside conventional education: independent schools, competitive admissions programs, high-end hospitality, executive concierge services, exclusive membership communities, or entrepreneurs who have directly overseen premium client experiences from start to finish. What counts is your capacity to execute a thoughtful, multi-phase process with sound judgment, precision, and accountability. If your career has centered on delivering exceptional service where credibility, professionalism, and experience design define the brand, this role will be recognizable—just directed toward work that genuinely transforms outcomes. This is a full-time, salaried, on-campus position. We are hiring in La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, South Bay. Relocation assistance is provided." That's a lot. We'll put that in About the role paragraph(s). Could split into multiplebut we can keep as one
with line breaks? Better to keep as multiple
for readability but still preserve content. We'll break at natural points. Now Responsibilities: "What You Will Be Doing" list: - Leading the complete enrollment experience for prospective families, from initial outreach through final onboarding. - Facilitating fit-assessment dialogues to evaluate compatibility before introducing solutions or proposing further engagement. - Overseeing 20+ concurrent family engagements across various enrollment stages, maintaining full transparency on progress and follow-up actions. - Directing campus visits, student shadow days, and decision-stage discussions that articulate outcomes, standards, and the ideal candidate profile. - Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable accurate forecasting, prioritization, and service excellence. Also "What You Won’t Be Doing" list (these are not responsibilities but could be included under Responsibilities as negative? Might be considered responsibilities? The instruction: Use
- for any list of duties/requirements/benefits. The "What You Won’t Be Doing" is a list of things not to do; could be considered part of responsibilities (what not to do). We'll include them as responsibilities? Might be better to include under Responsibilities as bullet points of what you will not do. It's still substantive. We'll include.
List:
- Applying transactional or aggressive sales methods.
- Accepting families who are poorly matched in order to meet a quota.
- Supervising a sizable team or working through complex approval hierarchies.
- Distributing responsibility for the family experience across multiple staff members.
- Operating remotely. This position is campus-resident by structure.
Also there is a separate "Key Responsibilities" bullet: "Lead and deliver a high-integrity, selective enrollment process that attracts and converts aligned families while preserving the academic rigor and operational standards of the Alpha model." That's another responsibility.
We'll combine all.
Now Requirements (Basic Requirements):
- 3+ years providing premium, individualized service in settings where service excellence directly influences brand perception (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently managed client services).
- Proven ownership of a complete client, admissions, or enrollment lifecycle from initial inquiry to onboarding completion.
- Experience managing 20+ client, guest, or family accounts concurrently at varying stages, supported by a structured tracking and prioritization methodology.
- Ability to supply specific instances of consultative guidance, including occasions when you advised against your own offering due to poor fit.
- Professional correspondence experience with C-level executives, high-net-worth clients, or discerning audiences.
- Willingness to reside in or relocate within 60 days to one of these California markets: La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, or South Bay.
- Authorized to work in the United States without requiring visa sponsorship.
Now Nice-to-have Requirements (Qualifications):
- Background in competitive private school admissions or selective program recruitment.
- History in premium hospitality, VIP client services, or executive-level administrative support.
- Experience designing or optimizing enrollment workflows, standard operating procedures, or service protocols.
- Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity.
Now Skills: Could extract from responsibilities and requirements: consultative guidance, CRM proficiency (HubSpot, SIS), data analytics, ability to manage 20+ accounts, professional correspondence, fit-assessment dialogues, campus visit coordination, etc. We'll list them.
Now Benefits: "immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only)". Also "All roles are year-long positions." That's more about schedule/benefits? Actually year-long positions is about contract duration, could be schedule. But we already have schedule. Benefits: immediate access to benefits. We'll include that.
Pay: "$200,000 USD/year. The payment period is weekly."
Schedule: "This is a full-time, salaried, on-campus position." Also "All roles are year-long positions." So schedule: full-time, on-campus, year-long.
Now we need to ensure we don't create sections with filler like "commensurate with experience". Not present.
Now produce HTML.
We'll need to escape any special characters? Not needed.
Let's craft.
We'll have multiple
for About the role. We'll break after first sentence maybe. I'll produce:
About the role
Many enrollment positions are designed to maximize volume. This position is designed to safeguard standards. Alpha is developing one of the most forward-thinking school models globally. Our campuses integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Students routinely achieve learning gains that exceed national averages, supported by measurable results. Afternoons are reserved for deeper exploration, self-directed work, and practical competency development. The model delivers. But its success depends on enrolling the right families.
This is your responsibility. You will lead the entire enrollment process for a campus, beginning with initial inquiry and concluding with onboarding. This is not a pass-off function. You determine how families perceive us, how thoroughly they grasp the model, and whether enrollment choices are made with appropriate understanding. You will evaluate compatibility, facilitate substantive discussions, and advise against enrollment when that serves the best interest of all parties. The objective is not enrollment maximization. The objective is strategic alignment.
We welcome applicants from elite service sectors outside conventional education: independent schools, competitive admissions programs, high-end hospitality, executive