Enrollment Manager

Position Overview

Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

Key Responsibilities

• Understand the composition of the local market and competitive environment relative to Galen’s goals and objectives.
• Increase community presence and develop new recruitment strategies and outreach initiatives to include Enrollment Workshops, Open Houses, College Fairs and Community & HCA Events.
• Develop quarterly admissions and financial aid forecasts; build, lead, and motivate the teams to ensure that enrollment goals are met.
• Evaluate and improve the practices of the student enrollment experience, including timely, effective, and positive engagement with students and families throughout the entirety of their experiences with admissions, financial aid, and registration.
• Develop and implement a comprehensive, action-oriented enrollment strategy to manage applications through the enrollment process.
• Utilize CRM systems for monitoring metrics and reporting purposes.
• Oversee all aspects of admissions and financial aid enrollment operations including hiring, training, and developing of new and existing team members.
• Evaluate individual team member’s performance on a frequent basis through observations and other coaching opportunities.
• Provide monthly, quarterly, and annual performance feedback and plans of action, as needed.
• Assist the Operations Leader in improving the processes of the day-to-day operations of the department.
• Assist in preparation of accrediting agency reports as it relates to Enrollment.

Position Requirements

• Education: Bachelor’s degree or equivalent work experience.
• Experience: Leadership experience with current best practices in enrollment management, admissions, financial aid, or registration preferred. Experience with process-improvement initiatives and leadership in change-management environments preferred. Experience with Microsoft Office Suite including Outlook, PowerPoint, Excel, and Word required. CRM experience preferred.
• Special Qualifications: Excellent communication skills, integrity, and the ability to collaborate effectively with internal and external constituents.