Enrollment Counselor

While we anticipate openings for this role in the next 6 months, submitting your application now allows us to review your background in advance and contact you as soon as a position becomes available.

About the role

As an Enrollment Counselor at Galen College of Nursing, you will assist prospective students through the process of making informed decisions to meet their educational goals. The counselor serves as the main point of contact for students throughout the enrollment process. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

Responsibilities

• Follow up on inquiries through phone calls, emails, web chat, and social media platforms.
• Utilize Recruit and Colleague to input data and document follow-up with prospective students.
• Provide in-depth information on on-campus programs and give tours to prospective students.
• Notify students of acceptance into the program, welcoming them to the college.
• Reiterate the level of commitment and time required to be successful in their outlined program of study, sharing further details and answering questions as needed.
• Ensure students are oriented to program expectations and policies.
• Guide students through the enrollment process including:
  • Continuously follow up with the students to ensure all documentation is received as required.
  • Making sure the student understands and agrees with the transfer credit awarded.
  • Verifying all pre-requisite rules are met, including immunizations and background screenings.
  • Meeting with students to explain and have them sign the enrollment agreement.
• Understand and maintain current knowledge of college policies and processes and relevant accrediting and regulatory agency guidelines.
• Provide guidance regarding securing the required paperwork needed for financing their education.

Requirements

• Minimum of an earned baccalaureate degree, preferred, or equivalent experience in lieu of education.
• Prior experience in higher education, student recruitment, retention, or marketing preferred.
• Excellent interpersonal, written, oral, and technical skills.
• Confident presence and customer-friendly demeanor.
• Ability to work in a fast-paced environment.
• Working knowledge of Microsoft Office Products.
• Prior experience with Recruit and/or Colleague preferred.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay, including prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, and pet insurance.
• Free counseling services and resources for emotional, physical, and financial well-being.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.