Enrollment Coordinator

About the role

In collaboration with the Admissions and Business Services teams, the Enrollment Coordinator works closely with families throughout the entire enrollment and tuition assistance process, providing the highest level of customer service at each step. This position maintains enrollment contracts and amendments, supplies accurate and timely enrollment data to Valor Christian staff and leadership, assists families through the withdrawal process, coordinates the tuition refund insurance program, and partners with the retention team to support student and family retention efforts. The role is based in-person at the Valor Christian Business Offices, located across the street from the main campus at Cherry Hills Community Church. Supervisor: Director of Business Services. Start Date: October 6, 2026.

Responsibilities

• Possess and Model a Growing Relationship with Christ
• Pursue full devotion to Christ and live a life that reflects that authenticity
• Model the fruits of the spirit in communications, relationships and daily work
• Demonstrate teachability and a willing heart for service
• Embody others-centered, servant-leadership in all interactions
• Accept and uphold Valor’s values and beliefs as found in the Statement of Beliefs, Christian Community Policy, and Valor Culture Document
• Accept and abide by all affirmations in Valor’s Annual Statement of Commitment
• Be relationally involved in the life/lives of our students with a heart of service and mission
• Seamlessly and deliberately integrate Biblical truth and Christian values into daily work
• Manage the enrollment process for new and transfer students by assisting families with enrollment documents, timelines, and tuition payment plans
• Enter and maintain student enrollment data in the master database including graduation year, tuition amount, and tuition assistance, and prepare data for export and reporting purposes
• Track and analyze enrollment data to identify trends, aid in decision-making and troubleshoot enrollment issues
• Prepare weekly enrollment reports that provide the current status of enrollment, enrollment in progress and declined enrollment
• Maintain the tuition modeling spreadsheet and recommend changes when approved by leadership
• Partner with the Director of Student Culture & Affairs and Retention Team to assist in identifying students/families who may be at risk of withdrawing by sharing relevant enrollment, tuition assistance, billing, withdrawal inquiry, and family communication information
• Provide professional communication to navigate potentially difficult conversations with grace and compassion
• Act as the primary contact for families seeking tuition assistance, assist in the review process, and issue the tuition assistance award amendments
• Update and maintain the tuition assistance budget for use by the Tuition Assistance committee
• Support the Explore Valor events by being present to answer tuition assistance related questions from prospective families
• Manage the student withdrawal process, including the