Enrollment Coordinator

This is a Fully Remote Job About Our Client:The organization operates in the healthcare sector, focusing on addressing the challenge of opioid use disorder (OUD). It provides evidence-based treatments through a telehealth platform, offering FDA-approved medication and clinical care. Operating in 16 states for nearly six years, the company aims to make OUD treatment discreet, convenient, and affordable while supporting individuals in ending opioid use and improving quality of life. About the Opportunity:The ENROLLMENT COORDINATOR role is central to expanding access to the organization's OUD treatment program. This position facilitates initial patient engagement and enrollment, overcoming barriers to care and ensuring prospective patients are guided effectively into treatment. The coordinator's efforts directly impact program growth and patient outreach, contributing to the organization's mission to increase treatment accessibility. Responsibilities:Engage and assist prospective patients interested in the program.Use a patient-centered, trauma-informed approach to guide patients into care.Conduct outreach including cold calls and follow-up communications.Re-engage prospective patients who have lost contact.Operate autonomously in a remote, technology-driven environment.Adapt to a fast-paced, evolving startup setting.Represent and support the mission as part of the Enrollment Team. Requirements:Minimum of 2 years in a client-, customer-, or patient-facing role with demonstrated empathetic rapport building.Comfortable with outreach via phone, including cold calling.Proficient with multiple platforms in a remote-first, tech-enabled work setting.Ability to thrive in a fast-paced startup environment with adaptability and proactivity.Data-oriented mindset to track outreach and enrollment metrics and identify growth opportunities. Pay Range and Compensation Package:Compensation range: $50,000 USD. Benefits & Perks:Remote work anywhere in the United States.Competitive medical, vision, and health insurance with many plans fully covered for employees.Paid time off starting at 20 days, increasing with tenure.Ten company holidays.One-time work from home stipend.401(k) contribution platform.Additional benefits such as life insurance, disability, financial wellness, and virtual primary care. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.