Enrollment Coordinator

About the Role

At Maryville University, we believe education has the power to transform lives. We're seeking an organized, service-oriented, and relationship-focused professional to join our Online and Graduate Enrollment team as an Enrollment Coordinator. In this role, you'll play a key part in helping prospective students navigate the enrollment journey—from their first inquiry through onboarding and orientation. You'll work alongside a collaborative team dedicated to delivering an exceptional student experience while helping future learners achieve their academic and professional goals.

Responsibilities

• Student Recruitment & Engagement
  • Support recruitment efforts for online and campus-based graduate programs.
  • Guide prospective students through each stage of the enrollment process with clear, timely, and personalized communication.
  • Answer questions and provide accurate information about programs, admissions requirements, and enrollment processes.
  • Build positive relationships with students and help them feel confident in their decision to pursue their education at Maryville.
• Student Support & Onboarding
  • Assist newly admitted students with next steps, including registration, orientation, financial aid, and other onboarding activities.
  • Partner with Admissions, Financial Aid, Student Success, and Advising teams to help students overcome barriers and stay on track toward enrollment.
  • Advocate for students by connecting them with resources and helping resolve concerns throughout their enrollment journey.
• Operations & Enrollment Support
  • Maintain accurate student records and communications within the CRM system.
  • Monitor application progress and proactively follow up regarding missing documents or requirements.
  • Support enrollment reporting, data tracking, and administrative processes that help the team meet enrollment goals.
  • Ensure a high degree of accuracy and attention to detail across all enrollment-related activities.
• Events & Special Projects
  • Coordinate recruitment events, webinars, and engagement initiatives for prospective students.
  • Assist with projects designed to enhance recruitment strategies, onboarding experiences, and student engagement efforts.
  • Supervise and support student employees by providing training, overseeing projects, and providing progress updates.

Requirements

• Required Skills & Abilities
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Proficiency with Microsoft Office applications.
  • Ability to learn and effectively utilize CRM and student information systems.
• Preferred Experience
  • Experience in customer service, higher education, admissions, enrollment, student services, or administrative support is preferred but not required.
  • Familiarity with online education, graduate programs, or the student lifecycle is a plus.
• Education

  Bachelor's degree preferred, or an equivalent combination of education and relevant experience.

Benefits

Maryville University offers a comprehensive benefits package designed to support the health, financial well-being, and professional growth of our employees. Eligible employees enjoy access to:

• Medical, dental, and vision coverage
• Retirement plan with 100% University matching up to 9% contributions
• University-paid life and long-term disability insurance
• Generous paid time off, including 18 holidays, 3 weeks of vacation, 12 sick days, and 4 personal days
• Full/Partial Tuition waived for employees and eligible dependents
• Hybrid and flexible work schedules
• Wellness programs and employee assistance resources
• Free parking, fitness center access, and other campus perks

Pay

Salary Range: $45,000-$56,000 annually

Actual compensation will be commensurate with education, experience, skills, internal equity, and market considerations.