Children’s Lighthouse of Chantilly — Early Learning School
Chantilly, VA | In-Person
About the Role
We are hiring a warm, confident, and organized Enrollment & Family Outreach Specialist to help families move from inquiry → tour → enrollment. This role is focused on:
- Calling and following up with leads
- Booking and confirming tours
- Keeping the CRM clean and current
- Re-engaging old leads
- Supporting local community outreach
You must be comfortable talking to families on the phone every day.
Main Responsibilities
- Call new leads quickly and consistently
- Follow up by phone, text, and email
- Ask families about child age, schedule needs, start date, and care goals
- Book tours and confirm appointments
- Follow up after tours
- Reconnect with older leads
- Keep CRM notes, lead stages, and next steps updated
- Track tours, follow-ups, and enrollment progress
- Support simple community outreach such as flyers, local visits, open houses, and events
What We’re Looking For
- Warm, friendly, and confident phone presence
- Comfortable making outbound calls
- Clear, professional English
- Organized and consistent with follow-up
- Comfortable using CRM systems, email, texting tools, and basic reports
- Positive, dependable, and goal-oriented
- Able to represent our school with warmth and professionalism
Preferred Experience
- Sales, admissions, appointment setting, telemarketing, or call-center experience
- Childcare, preschool, private school, or education experience
- CRM experience
- IntelliKIDS experience is a strong plus
- Community outreach or local marketing experience
Schedule
- Full-time preferred
- Part-time considered for a strong candidate
- In-person role in Chantilly, VA
Compensation
$16.00 - $20.00 per hour
Lighthouse Pathways® Approach to Learning
Children's Lighthouse is committed to excellence in early childhood education. Our Lighthouse Pathways® approach delivers such an environment by providing opportunities for individualized skill development, group learning, self-regulation, and inquiry-based investigation with a focus on 4 key areas; Confidence, Connection, Continuous Improvement, and Curriculum.
Our Story
INTEGRITY
PASSION
EXCELLENCE
These are the core values at Children's Lighthouse Early Learning Schools and have been since our founding more than twenty-five years ago. When brothers Mike and Pat Brown opened the first Children's Lighthouse school in 1997, they were parents and uncles of several young children. They recognized the need for quality childcare that went beyond playtime and "baby-sitting." That's why, at Children's Lighthouse, our Brand Promise has been the driving factor in everything we do from the beginning.