Enhancement Department Manager

Position Summary

The Enhancement Department Manager provides leadership and oversight for the Enhancement Department, including landscape enhancements, irrigation services, landscape construction, and specialty projects. This position is responsible for the department's operational performance, profitability, customer satisfaction, safety, and employee development while ensuring projects are completed safely, efficiently, on schedule, and within budget.

Essential Duties And Responsibilities

• Provides leadership, direction, and accountability for all Enhancement Department operations
• Oversees enhancement installations, irrigation projects, landscape construction, renovations, seasonal, and specialty projects
• Creates a culture of accountability, ownership, teamwork, coaching, and continuous improvement
• Coaches, mentors, and develops direct reports into future leaders
• Holds Production Managers, and Crew Leaders accountable for departmental expectations and performance
• Ensures all work is completed safely, efficiently, and according to company quality standards
• Maintains department reports, dashboards, and operational metrics
• Ensures timely submission for payroll, production reports, job documentation, and field paperwork
• Reviews and approves department invoices and purchasing documentation
• Maintains accurate records and project documentation
• Participate in leadership meetings and strategic planning sessions
• Identifies opportunities to improve systems, workflows, and operational processes
• Encourages innovation and problem solving throughout the department
• Stays current on industry trends, products, technology, and best practices
• Participates in professional development opportunities and industry organization