Manager, Enablement

Location: Orrville, OH (Close proximity to Cleveland/Akron)
Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

Strategic Communication

In this role you will:

• Serve as a primary intake point for Sales and Marketing enablement needs, helping clarify the request, business objective, audience, timing, and desired outcome
• Oversee a portfolio of concurrent Sales and Marketing enablement initiatives, ensuring priorities, resources, risks, and stakeholder expectations are actively managed
• Translate business needs into enablement plans, communication strategies, milestone-based action steps, and success measures that drive adoption and business outcomes
• Build and maintain cross-functional relationships to improve alignment, decision-making, and execution across Sales, Marketing, and partner teams
• Influence senior leadership through maintaining clear & concise project status updates
• Set team priorities, allocate resources, manage workload, and ensure work is aligned to business impact

Business Process

• Translate complex workflows into clear process maps, role definitions, decision rights, timelines, and repeatable operating routines
• Serve as a business process advisor on key initiatives, ensuring process implications are understood, documented, and built into communication, training, and change plans
• Establish and maintain process governance, including ownership, escalation paths, update cadence, and expectations for sustained adoption
• Facilitate working sessions with senior leaders and stakeholders to align on current-state challenges, future-state recommendations, and implementation requirements

Change Management

• Advise the team on change impact across Sales and Marketing stakeholders, including implications to roles, processes, tools, routines, and decision-making
• Determine the appropriate level of change support required, ranging from light communication support to full end-to-end change strategy ownership
• Coach Enablement team members on change strategy, stakeholder readiness, resistance planning, and adoption tactics

Team Leadership

• Manage day-to-day performance, workload, priorities, and development of direct reports; provide coaching, feedback, and performance input aligned to business priorities
• Establish operating routines, expectations, and quality standards to ensure consistent delivery across the team
• Lead, coach, and develop a team of Enablement Leads supporting Sales, Marketing, Category & Sales Strategy & Planning priorities

Capability Development

• Identify where training, tools, resources, or process guidance are needed to support adoption and long-term behavior change
• Ensure learning solutions are practical, role-relevant, and aligned to Sales and Marketing ways of working
• Partner with subject matter experts and outside resources as needed to deliver scalable enablement support

Requirements

What we are looking for:

• Bachelor’s degree
• 8+ years of experience in sales, marketing, communications, training, change management, business process, or enablement-related roles
• Experience managing, coaching, or leading direct reports or project teams
• Experience influencing senior leaders and cross-functional stakeholders
• Experience managing multiple initiatives, priorities, and stakeholder groups simultaneously
• Experience working with cross-functional teams and external vendors
• Strong organizational, communication, and stakeholder management skills with the ability to quickly identify key messages and tailor communication to different audiences
• Ability to lead work independently, make sound prioritization decisions, and advance initiatives with limited direction
• Ability to coach team members and stakeholders on how to analyze, synthesize, and translate business needs into clear action plans
• Ability to simplify complex challenges into practical plans, tools, timelines, and stakeholder-ready recommendations
• Ability to manage multiple projects, balance competing priorities, and adjust plans based on business impact and capacity
• Strong relationship-building and stakeholder management skills, including ability to collaborate across Sales, Marketing, and cross-functional teams
• Ability to learn new subject areas quickly and apply sound judgment in ambiguous or evolving business situations
• Demonstrated emotional intelligence, including ability to navigate resistance, build trust, and support teams through change

Additional Skills

The following skills and experience would make someone successful in this role (not required):

• Experience leading enablement, change management, communication, training, or business process teams
• Project management and/or change management certification
• Experience managing budgets, vendor partnerships, or external training resources
• CPG, sales, marketing, or commercial organization experience
• Experience establishing governance, intake models, or portfolio prioritization processes
• Strong business process mindset and experience improving ways of working across cross-functional teams
• Ability to assess business requests, challenge assumptions, clarify needs, and recommend the right level of enablement support
• Experience establishing process governance, including ownership, decision rights, escalation paths, operating routines, and success measures
• Comfort using data, stakeholder feedback, and adoption insights to measure effectiveness and refine solutions
• Strong executive communication skills, including ability to create concise recommendations, updates, and decision-ready materials
• Experience leading change, communication, training, or process work through others, including coaching direct reports or project contributors
• Proficiency with AI productivity tools, Microsoft Office applications, and collaboration platforms used to improve team effectiveness

Benefits

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.